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hi...i live in another country, my aunt sent me a iphone, but I think it was opened. there's a lot of dust on my front camera
and i sent it to the nearest apple service but they said they would not replace the part?
they said they won't exchange parts of iphone xs max in my country😓
what can i do?
( sorry for my english)
and my mom thinks i'm kidding but i cant use face id 💀
[Re-Titled by Moderator]
This is part of Apple's warranty document for iPhones and iPads, and may explain the service center's position:
This is part of Apple's warranty document for iPhones and iPads, and may explain the service center's position:
Why would Apple Service not replace a part of my iPhone?
