Family sharing and Roku

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Family sharing and Roku

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Up until last night I've had no problems. Currently, in the Apple TV app on my Roku Ultra does not recognize that I have family sharing of my Apple One Premier plan. Specifically, if I sign in with my wife's apple ID, the Apple TV app prompts me to use Roku's three month free trial. If I sign in using my apple ID, all access is granted; everything is normal. The Apple TV app on my wife's phone recognizes the shared TV+ content normally.

I have tried signing out of the Apple TV app and rebooting the Roku.

4660X,

Posted on Sep 9, 2022 8:21 AM

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Answer 1

Limnos

Level 10

426,101 points

Sep 9, 2022 8:35 AM in response to limiter

See:

How to use the Apple TV channel on your Roku® streaming device

https://support.roku.com/article/360036652634

and the links on this page Get the Apple TV app or Apple TV+ app on your smart TV, streaming device, or game console - Apple Support --> https://support.apple.comHT209440

Sometimes it helps to have the devices involved take a fresh look at settings:

- Try signing out of accounts and back in again.

- Restarting is a simple step that can resolve many unexpected behaviors.

If a problem persists, particularly over several days, try contacting Apple for assistance:

Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

"See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support

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Family sharing and Roku

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