Can Update any apps..

Hi, Apple/Readers… I have recently ran into a problem that never occurred before. I had opened one of my apps and it told me that I had to update it, it took me to the App Store. And I clicked the icon “Update” hit a screen popped up and it said “There is a billing problem with a previous purchase” I’ve never had this pop up before. I entered my Apple ID password and it told me to add a card. I did, then it said the card failed. I kept doing it over and over, ETC… and same thing. I searched up many ways to fix this and nothing worked please help. (I haven’t bought anything from the Apple store btw, but I have done an in-app purchase??) -Lizzy

iPhone 13, iOS 15

Posted on Sep 9, 2022 4:56 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 10, 2022 1:15 AM

See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

but I have done an in-app purchase?

That would be quite possible, please check  -> Go to -> Settings -> tap your Profiel -> Subscriptions. 


Click here for more support and assistance.


Similar questions

1 reply
Question marked as Top-ranking reply

Sep 10, 2022 1:15 AM in response to Lizzy______

See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

but I have done an in-app purchase?

That would be quite possible, please check  -> Go to -> Settings -> tap your Profiel -> Subscriptions. 


Click here for more support and assistance.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can Update any apps..

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.