Greetings Elizabethzig,
If you make a change on your iPhone, is it reflected on the iCloud website or your Mac? Is Low Power Mode enabled on your iPhone? If so, turn it off to allow iCloud to connect.
Use Low Power Mode to save battery life on your iPhone or iPad - Apple Support
"When Low Power Mode is on, your iPhone or iPad will last longer before you need to charge it, but some features might take longer to update or complete. Also, some tasks might not work until you turn off Low Power Mode, or until you charge your iPhone or iPad to 80% or higher.
Low Power Mode reduces or affects these features:
- 5G (except for video streaming) on iPhone 12 models
- Auto-Lock (defaults to 30 seconds)
- Display brightness
- Display refresh rate (limited up to 60 Hz) on iPhone and iPad models with ProMotion display
- Some visual effects
- iCloud Photos (temporarily paused)
- Automatic downloads
- Email fetch
- Background app refresh"
Take care.