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Cannot verify payment information

I changed my region to Thailand from Korea a few days ago, and I’ve tried multiple different cards to add as a new payment method, but I failed every time (keeps saying that I cannot verify payment information). What do I do?

iPhone XS, iOS 14

Posted on Sep 12, 2022 6:34 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 12, 2022 6:40 AM

See -> Change your Apple ID country or region

Change your Apple ID country or region - Apple Support (KW)


You need to have a debit / credit card issued by a bank in Thailand.

You need to have a billing address in Thailand


Then -> Sign in to your Apple ID account page and edit / update your Apple ID details.

https://appleid.apple.com

  • On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.
  • Edit your billing address .

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

 

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.

 

1 reply
Question marked as Top-ranking reply

Sep 12, 2022 6:40 AM in response to Seoyundgeshah

See -> Change your Apple ID country or region

Change your Apple ID country or region - Apple Support (KW)


You need to have a debit / credit card issued by a bank in Thailand.

You need to have a billing address in Thailand


Then -> Sign in to your Apple ID account page and edit / update your Apple ID details.

https://appleid.apple.com

  • On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.
  • Edit your billing address .

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

 

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.

 

Cannot verify payment information

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