You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ios 16 the display is unresponsive

ios 16, the display responds poorly after updating to ios 16, the display skips and does not respond to touch, what could be the problem? in ios 15.7 everything is ok

iPhone 11, iOS 15

Posted on Sep 12, 2022 10:56 PM

Reply
45 replies

Jan 10, 2023 7:23 AM in response to SravanKrA

My wife's XS Max just did this immediately after updating to IOS 16.2. No touch screen, so it is bricked! Tried the various suggestions, but to no avail. I very occasionally can get it to accept the passcode to unlock, but then there is no response from the screen whatsoever, so can't get to Settings, or anything else. I have exactly the same phone, although mine is 256GB and hers 64GB), but mine works fine on IOS 16.2.


Tried connecting to my PC, but cannot click the "Allow" button to get access to anything on the phone! Stuffed! Problem is how the heck do you get to a fix if you can't unlock the phone? Thanks Apple!!!!!!

Mar 2, 2023 10:59 AM in response to BYMCS

I just updated to 16.3.? and now the touch screen is nonresponsive to swiping up. It does not respond to any touch on the bottom menu, either. I cannot open my phone unless I have a notification on the lock screen that I can tap. Then I can't close any apps, including the one I unlocked my phone by opening from the lock screen. I had absolutely no issues with my iPhone X until this update. What can I do?

Apr 3, 2023 12:44 PM in response to Majkk23

It's amazing to me on how there are so many people looking for help and yet hardly a post form anyone ACTUALLY from Apple. I find it pretty comical really. Some "Level 10'er" suggests to restart/reboot your phone and problem solved. I got news for ya...we do that WITHOUT YOUR HELP!! Let's get some real stuff done and just admit there is a problem with the update and it is Apple's job to fix it. So, with that said, I have a suggestion...stop doing in-house yoga and free flow work environment upgrades and get someone who reads these post and do your jobs! PLEASE...FIX...THE...SCREEN...FREEZING...SINCE...THE...UPDATE!!! OUR DEVICES WERE WORKING JUST FINE UNITL...THE...UPDATE...WAS PERFORMED. Do we have to send this to your developers using binary? I try that...11011100001001001010001001011011001000010011111010001000100100001111100100010101001001. Translation: FIX YOUR UPDATE!!!!!

ios 16 the display is unresponsive

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.