iOS 16 not connecting to Apple CarPlay

I did update new iOS16 and now when I plug my iPhone 13 plus max to my car it doesn't recognize the device! anybody with the same problem?


[Re-Titled by Moderator]


Posted on Sep 13, 2022 10:38 AM

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Posted on Sep 16, 2022 8:14 AM

I have the same issue. I know it is the phone and not the car because my wife's phone still works in my car and she hasn't updated to iOS16.

After a little testing, I found that if I turn off my VPN, the CarPlay sees my phone, like normal. Clearly, Apple needs to push out a fix because I'm not turning off my VPN every time I get in my car.

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Sep 16, 2022 8:14 AM in response to geod25

I have the same issue. I know it is the phone and not the car because my wife's phone still works in my car and she hasn't updated to iOS16.

After a little testing, I found that if I turn off my VPN, the CarPlay sees my phone, like normal. Clearly, Apple needs to push out a fix because I'm not turning off my VPN every time I get in my car.

Sep 18, 2022 9:23 PM in response to geod25

i had this issue, too. i attempted to revert back to iOS 15.7, but that failed. so i did a backup of the phone to iCloud, a factory reset of the iPhone, and a clean install of iOS 16, then restored from the backup. the phone came all the way back (save for the faceid-- no big deal to redo) and the CarPlay instantly recognized the phone. also, the voice prompts on maps are MUCH louder, fixing a different vexing issue with iOS 15. it took some time, but everything worked out. ~wipes sweat from brow~

Sep 25, 2022 11:45 AM in response to geod25

I have an iPhone 13Pro and I was having the same issue. After updating to ios16 I also had updated my Chevy Colorado 2017 Z71 maps and I could not figure out why my CarPlay stopped working. I did multiple reboots and restores. I turned off settings and made my truck reboot and forget my iPhone multiple times. I even contacted GM Maps update and Apple Support all of whom could not help. I use Express VPN on my devices and after reading this thread and Turing off the VPN my CarPlay is working again. THANK YOU!


APPLE PLEASE MAKE AND UPDATE TO IOS16 THAT MAKES CARPLAY WORK WITH OTHER VPN SERVICES LIKE EXPRESS VPN.

Jan 8, 2023 11:31 AM in response to cmcramer

cmcramer wrote:

I have an ‘18 F150 and an iPhone 11 Pro Max. Wireless CarPlay is not an option in this year model. I have Screen Time turned off all together so there is no allowing CarPlay. I do not have a VPN on my phone to even turn on/off. USB charges the device but no CarPlay shows up. Any advice or further help in appreciated.


Here is Ford Sync 3 and CarPlay, which is probably the infotainment system you’re using:

https://www.ford.com/support/how-tos/sync/sync-3/sync-3-plus-apple-carplay-support/


Here is how to update Sync 3 firmware, and you will want to load the most current firmware:

https://www.ford.com/support/how-tos/sync/getting-started-with-sync/what-sync-version-do-i-have/


Then here is how to contact Ford support, if the current firmware is not working:

https://www.ford.com/support/how-tos/sync/troubleshooting/why-isnt-my-sync-system-working/


Above assumes the iPhone is running iOS 16.2 (current), has been force-restarted.


Update your iPhone or iPad - Apple Support

Force restart iPhone - Apple Support


If the iPhone here was previously paired with this infotainment system, un-pair it, force-restart, and re-pair it. The first link included here describes how to remove the pairing, or check the linked document or your owner’s manual. Un-pair CarPlay, and un-pair Bluetooth if that’s separate. (I don’t have Sync 3 to check. What Sync I have used was decidedly flaky, prior to infotainment system firmware updates from Ford.)





Sep 13, 2022 12:31 PM in response to geod25

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Sep 13, 2022 3:07 PM in response to geod25

Make sure there isn’t an update available for your car radio….if it allows OTA updates go into the settings on the radio and have it check to see if it picks up any new updates. If it is an OEM radio and doesn’t allow OTA updates you would have to either take it to the dealer service and have them to do the update if available or check your owners manual to see if they direct you to a website to do updates. This may not be your issue but it’s a possibility and doesn’t hurt to check.

Oct 7, 2022 3:18 PM in response to Balt341

Thank you! My CarPlay with Express VPN was working flawlessly until this past Tuesday (10/04/22) when it cut out on my commute home. Each attempt to connect left me with a blank screen. I have spent too much time in too many different forums trying to find a fix. As soon as I turned off the VPN, it connected without a hitch. Can't tell you how grateful I was to find your post.

Dec 14, 2022 7:05 PM in response to ivette284

ivette284 wrote:

Hello can someone please help me! Today my plugged my iPhone to my car. It said accessory not supported but it was able to charger my phone. Then I tired different apple cables and nothing worked. My VPN is off and it still doesn’t work. Idk what else to do.


Remove the VPN app entirely, and force-restart the iPhone.

Check the iPhone Lightning connector for any embedded debris or fuzz and remove any found.

Replace the Lightning cable.

Try again.

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iOS 16 not connecting to Apple CarPlay

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