apple hdmi tv adapter audio not working with ios 16

So after redownloading PV it still doesn’t have sound. YT, Disney+ and Netflix are all good. However, Hulu, Discovery+ and Peacock don’t have sound either and has a hard time loading the video same as PV. Choppy and pixelated.

I’m having the same issue and posted the following on a different Apple discussion thread. I hope it’s not true what another poster wrote.

Tlainenich

User level:

Level 1

8 points

Dec 3, 2022 4:01 PM in response to J_Johnnyboy

Not sure if you’ve seen the comment below from one of the other poster's but if this is correct, APPLE should advise their consumers. Also, if you have an email address or phone number to someone that handles the APPLE updates, I would be happy to FaceTime them and show them in realtime what happens now when trying to watch specific aps after the most recent Apple update. Specifically, when I try and watch Cable tv through “My Spectrum TV app” I either get a black screen with sound or a picture with no sound that lags with each frame. I borrowed my son’s IPhone 11 and intentionally had him not download the most recent APPLE update and everything works beautifully- imagine that! The fact that multiple people are having this exact problem is not a coincidence. The sad part is I purchased the new IPhone 14 (on back order) hoping that may help, but evidently it won’t based on some of these comments. The comment I referred to below from another poster seems more plausible, but I would really appreciate clarification from Apple directly. If it is true, this would be a huge disappointment and I would need to research going to Android which I honestly don’t want to do. If the folks at Apple read these comments, I implore you to please fix this issue.

”I was on phone with an iPhone rep with and the rep basically told me that the new iOS 16 won’t work with HDMI any more due to content providers clamping down on pirating of movies and other copyrighted things. Apparently using an HDMI cable is how they do it and seems it will no longer be an option for people any more. People will have to now spend money on internet provider or hotspot to cast or mirror movies and tv shows now. That’s gonna get expensive. Hooking my phone into my tv in my big rig was a great way for a long haul trucker like me to watch movies on a bigger screen than my iPhone. No longer. The big corporations have spoken and they want more money under the guise of cracking down on piracy.”

Hello NewMacbookProOwner,

Thank you for reaching out in Apple Support Communities. With the HDMI TV adapter, is it manufactured by a third party company or are you using the Apple branded Lightning Digital AV Adapter or Lightning to VGA Adapter?

If you're using one of the Apple branded adapters, we suggest to follow these steps as it can help resolve your issue:

Get help

Find out what to do when you have the following issues.

If you see video but can't hear audio

Make sure that you're using a Digital AV adapter (which has an HDMI port). If you're using a VGA adapter, it doesn't carry audio signals. To hear audio with a VGA adapter, you need to connect to the headset jack on your TV, monitor, projector, or stereo.

If an app doesn't display video or play audio

The app might not be compatible with your adapter. Check compatibility on the app's info page in the App Store or contact the developer.

If an alert says that an HDCP-compatible device is required

Your content might not be compatible with your adapter. Movies, TV shows, and certain streaming video apps require High-Bandwidth Digital Content Protection (HDCP). If you try to play these movies, shows, and streaming videos using a non-HDCP digital connection—like the Apple VGA Adapter—an alert will ask for an HDCP-compatible device.

If you need help with other issues

1.Disconnect and reconnect your adapter from your iPhone, iPad, or iPod touch and from your TV, monitor, or projector.

2.Make sure that your VGA or HDMI cable works, since the issue could be with the cable.

3.Remove any VGA or HDMI extension cables or converters. Accessories that convert a VGA or HDMI signals to different video formats (DVI, Composite, Component) aren't compatible.

4.Make sure that you have the latest version of iOS.

For more help, contact Apple Support, to set up service for your:

iPhone

iPad

iPod touch

This information is outlined in this helpful article: About Apple Digital AV Adapters for iPhone, iPad, and iPod touch - Apple Support

We look forward to hearing back from you with an update.

Kind regards.

Thank you for your time and diligence Elscott08! You and your communication in this forum with this issue is GREATLY appreciated! I just wish that they would communicate the issues somewhere. If there is, I don’t know. If anyone knows can you please let us know?

Thank you!

It's never time to speculate here.

From the Terms of Use to which we all agreed when we joined:

1. Stay on topic. Apple Support Communities is here to help people use Apple products and technologies more effectively. Unless otherwise noted, do not post Submissions about non-technical topics, including:
   1. Speculation or rumors about unannounced products.
   2. Discussion of Apple policies or procedures or Apple’s moderation of the Site.

Apple Support Communities Use Agreement - Apple Community

I have the same issue. 3 phones all did the same thing after upgrading to ios16. 2 iPhone 13s and our SE. When we plugged in the adapter to each one a message came and said that the firmware needed to be updated for the accessory. After firmware updated we had picture but no audio. Tried 2 different Apple hdmi adapters and hdmi cables and 2 tvs. Please fix.

roncunningham wrote:

HELLO APPLE, ARE YOU THERE?

No. This is a user-to-user forum. You can submit feedback to Apple here:

Product Feedback - Apple

Or, you can contact Apple directly using the "Support" link at the top right of every page of these forums.

This issue affected me on my iPhone 12 with iOS16 and apple lightning hdmi adapter (A1438). I found a workaround in other forums.. basically, before starting the video start youtube (which works on the TV) then switch to your intended video source.

Audio Issue with Zoom on iPad using HDMI … - Apple Community

I am having the same issues. Prime is skipping and no volume. HBO Max will work but you have to try it multiple times first. Hard to believe this is Apple. All their stuff used to work flawlessly.

I am so glad I found this. I was going insane trying to figure out what I pressed to make this all stop working. I have managed to only get one or the other. Video no sound or sound no video. I was at the point where I was about to throw the whole thing away. lol

I am also not able to use Prime Video or Paramount+ anymore. Netflix and YouTube tv are still working but have not tried HBOMax yet.

Last week, I drove an hour and a half one way for an appointment at an Apple Store, spent three hours working with two employees, and left with no solution. They were unaware that this is an issue with the update.

After a phone support session with Apple, a senior engineer said they’ve had hundreds of complaints and they’re working on it. There is no solution right now, but they are working on it and will release an update once they correct it. I’m exhausted from two online chat supports, two phone supports, an appointment with an Apple authorized Best Buy, and an appointment with an Apple Store. I can’t wait until this is corrected.