My Apple HDMI TV adapter only shows picture, not audio, with iOS 16. I am in a very rural area with only cellular access, so this is a huge disappointment. (iPhone 12 mini and iPhone 13 Pro) Worked fine before the update!
iPhone 13 Pro, iOS 16
Hello NewMacbookProOwner,
Thank you for reaching out in Apple Support Communities. With the HDMI TV adapter, is it manufactured by a third party company or are you using the Apple branded Lightning Digital AV Adapter or Lightning to VGA Adapter?
If you're using one of the Apple branded adapters, we suggest to follow these steps as it can help resolve your issue:
Get help
Find out what to do when you have the following issues.
If you see video but can't hear audio
Make sure that you're using a Digital AV adapter (which has an HDMI port). If you're using a VGA adapter, it doesn't carry audio signals. To hear audio with a VGA adapter, you need to connect to the headset jack on your TV, monitor, projector, or stereo.
If an app doesn't display video or play audio
The app might not be compatible with your adapter. Check compatibility on the app's info page in the App Store or contact the developer.
If an alert says that an HDCP-compatible device is required
Your content might not be compatible with your adapter. Movies, TV shows, and certain streaming video apps require High-Bandwidth Digital Content Protection (HDCP). If you try to play these movies, shows, and streaming videos using a non-HDCP digital connection—like the Apple VGA Adapter—an alert will ask for an HDCP-compatible device.
If you need help with other issues
1.Disconnect and reconnect your adapter from your iPhone, iPad, or iPod touch and from your TV, monitor, or projector.
2.Make sure that your VGA or HDMI cable works, since the issue could be with the cable.
3.Remove any VGA or HDMI extension cables or converters. Accessories that convert a VGA or HDMI signals to different video formats (DVI, Composite, Component) aren't compatible.
4.Make sure that you have the latest version of iOS.
For more help, contact Apple Support, to set up service for your:
iPhone
iPad
iPod touch
This information is outlined in this helpful article: About Apple Digital AV Adapters for iPhone, iPad, and iPod touch - Apple Support
We look forward to hearing back from you with an update.
Kind regards.
I am also having video out issues with my iPhone (12 mini) since updating to iOS 16.1.2. Use Apple lightening to HDMI adapter and HDMI cable. Does not work with my HP monitor or a Sony TV. Both monitor and TV work fine with the same cable and adapter using my iPad (mini 4) with iOS 15.7.1. I usually use my phone for a camera on a microscope and so I cannot use AirPlay to solve this problem. Used the phone for a camera on the microscope hundreds of times before upgrading to iOS 16.
Verizon/Apple told us the same thing, that it was our TV… we’ve completed every update we can find and still won’t work…on 3 different TV’s. So frustrating to waste so much time to find out Apple actually caused the problem
I completely agree. In fact, I made a point to tell the Apple Rep that multiple people (including myself) have purchased new HDMI cables and Apple Lightning adapters to try and solve the problem which we now know has absolutely nothing to do with the hardware. It’s 100% the IOS 16 update causing the issue.
Apple has offered ZERO work arounds and when I mentioned that the issue is now affecting people financially ….crickets.
Updated my iPhone on December 16th, 2022 to iOS16.2
Hoped they solved the problem, but unfortunately HDMI adapter still not working for Discovery+ (no sound and shaky slow video).
Youtube and videos stored on my iPhone work fine with sound and video.
A simple HDMI firmware update would be most welcomed instead of another time waiting for iOS16.3 ………
4whatitisworth wrote:
I cannot get answers!
No, you can't get them here because only Apple knows the answers and they are not (for purposes of this discussion) here. You can use the Support link at the bottom left of every page of these forums to get in touch with Apple and take the matter up with them.
It definitely affected the DIRECTV App but some others still work such as YouTube, etc.
only adapters with old firmware and non ios16 iPhones still work properly.
[Edited by Moderator]
Update your iOS! They fixed it!
It could be the apps, mine works well with direct video such as youtube, but not on zoom.
So after redownloading PV it still doesn’t have sound. YT, Disney+ and Netflix are all good. However, Hulu, Discovery+ and Peacock don’t have sound either and has a hard time loading the video same as PV. Choppy and pixelated.
That last call I had was the first time they acknowledged that it was an issue. I had two chats and one other phone support session before that, and they didn’t acknowledge it. If I find out anything else, I’ll post it.
I use my iPad Pro to connect to school computer and project via an HTMI cable. After my update to IOS 16 it is not working. A fellow teacher system works fine with IOS 15.7 . We check my adapter with his iPad Pro and it is not the hardware. PLEASE FIX APPLE
roncunningham wrote:
HELLO APPLE, ARE YOU THERE?
No. This is a user-to-user forum. You can submit feedback to Apple here:
Or, you can contact Apple directly using the "Support" link at the top right of every page of these forums.
Apple is worried over the legal issues of copyright infringement; more the the issue of denial of use of your paid for property (commonly referred to as petty theft).
I can watch anything on UTUBE but nothing from Tubi, Amazon, apple cloud, HBO and others dedicated to provided copyrighted material. We need to talk to he legal department not support!
Reading a lot of people with my issue after 16.2 update, Hulu, prime video,and peacock has slow motion video and no audio. Netflix and HBO max work. I use the Apple lightning adapter. Never had issue until installing 16.2. Have you come up with a fix yet
apple hdmi tv adapter audio not working with ios 16
