Call Drop/Fail issues again with IOS 16

Is anyone having any issues with calls failing/dropping again with iOS16? As soon as I updated I started experiencing call fails/drops anywhere I go? Seems like we may need a patch for 16 like 15.1.1?

Posted on Sep 14, 2022 7:21 PM

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Question marked as Top-ranking reply

Posted on Sep 18, 2022 4:14 PM

Greetings rxrios,


Ensuring your calls remain connected is important and you've come to a great place for help! Since having this issue have you checked for any available carrier updates? If not, you can check for carrier updates by going in to Settings > General > About. If an update is available you'll see a notification appear to perform the update. Updating carrier settings when available is a great step to ensure you're benefiting from not only the latest iOS update, but stability with your network as well.


If you continue to have issues after updating your carrier settings or a carrier update isn't available, remove and reseat your SIM card. You can find the steps for removing your SIM card in the below article.


Remove or switch the SIM card in your iPhone


If you continue to have issues after those steps, try the steps outlined in the following article. While the title of the article references a different issue, these steps are still relevant in reaching a resolution.


If you can't make or receive calls on your iPhone


Let us know how that goes!

1 reply
Question marked as Top-ranking reply

Sep 18, 2022 4:14 PM in response to rxrios

Greetings rxrios,


Ensuring your calls remain connected is important and you've come to a great place for help! Since having this issue have you checked for any available carrier updates? If not, you can check for carrier updates by going in to Settings > General > About. If an update is available you'll see a notification appear to perform the update. Updating carrier settings when available is a great step to ensure you're benefiting from not only the latest iOS update, but stability with your network as well.


If you continue to have issues after updating your carrier settings or a carrier update isn't available, remove and reseat your SIM card. You can find the steps for removing your SIM card in the below article.


Remove or switch the SIM card in your iPhone


If you continue to have issues after those steps, try the steps outlined in the following article. While the title of the article references a different issue, these steps are still relevant in reaching a resolution.


If you can't make or receive calls on your iPhone


Let us know how that goes!

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Call Drop/Fail issues again with IOS 16

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