iPad Air 4 will not detect charging cable

I think iPad OS 15.6.1 bricked my iPad Air 4.

5 days ago I noticed my iPad was at 5% battery so I plugged it in. I didn’t pay any attention until it shut off and when I turned it back on, it was at 1%. Shortly after, all I could get on the iPad was the dead battery screen with the white cord telling to plug it in even though it had been plugged in for about 20 minutes.


Fast forward to today. It has been plugged in for ~120 hours now with no change other than now the battery is completely dead and the screen won’t come on at all. I feel like I’ve tried everything. I tried hard resetting it via the dead battery screen. I tried heating it up with a hair dryer to try to jump start the battery. I tried plugging and unplugging it multiple times. I’ve tried multiple cords and power bricks. I’ve tried cleaning the charging port. I tried wiggling the cord. Nothing works


After some internet digging I found out about the problem the iPad mini 6 had before the 15.6 update. I read that some iPads weren’t detecting the charging cords or any other accessories. This sounds exactly like what is happening to my iPad. Even when I had it plugged in, the white cord stayed on the screen.


I feel like I have one option left. I have a feeling that if I could just do a true hard reset it would fix the problem. However, with the battery completely and utterly dead, this isn’t an option. My plan is to buy a replacement battery, open the iPad, and plug the replacement battery in. It has been my experience that replacement batteries carry a charge on them. With some juice from the new battery, I will perform a hard reset and possibly upgrade to iOS 15.7. I might even wait to do this until iPad OS 16 is released. I’m hoping that that will clear my issue. If this fails, I will be out about $100 and my only option at that point would be to pony up for a new unit.


Thank you for reading all that. It has been a very frustrating few days. When I bought the iPad I was thinking it would, at the very least, last me 5 years not 18 months. The thing is hardly used. Anyway, thank you for your thoughts. Any comments are welcome.

iPad Air 4 Wi-Fi

Posted on Sep 14, 2022 8:49 PM

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Sep 15, 2022 2:47 AM in response to ADKApple

These support pages should help with troubleshooting battery and charging issues - some of which, on the basis of your description, you may have already tried:

Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. Most models of iPad require a Power Adapter rated at 12W or greater to reliably charge. 5W Power Adapters intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow.


Be aware that many computer USB ports cannot source sufficient power to charge an iPad. Unless explicitly designed for charging connected devices, computer USB ports are typically limited to 0.5-1A @5V (i.e., 2.5-5.0W).


If you continue to experience difficulties when using an appropriate Power Adapter of 12W or greater, you might be best advised to seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple

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iPad Air 4 will not detect charging cable

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