Why I cannot update my phone

Mollymay07 Said:

"It wont let me update my phone"

-------

You may Need to Clear Space:

SEE MY Two User Tips:

• How to Clear Space from your Mobile Device, and What to Clear: - User Tip
• How to Clear "Other" in your iPhone's Storage - Use Backup - User Tip

As for updating...

1. Back Up First:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update.

2. Use a Computer to Update:

My User Tip: Making Use of a Computer for Updating an iOS Device - User Tip

If your iPhone or iPad won't update - Apple Support

To update over the air from the phone all of these requirements must be met:

• You need at least 6 GB of free storage
• You must be connected to a Wi-Fi network (and not a personal hotspot)
• The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
• The phone must not be in Low Power Mode
• The phone must not be connected through VPN, and it may be necessary to delete any VPN apps and VPN profiles
• The phone cannot be in Airplane mode
• You cannot still have a beta version installed on the phone
• You cannot have a previous version that was downloaded, but not installed - go to Settings/General/iPhone Storage to look; if you find an iOS installer, delete it

If you can't meet all of them you can still update using your computer.