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💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I've upgraded my iPhone to IOS 16.
Now my Notes will not open on my Macbook, I get the following error:
Unsupported Note
This note uses unsupported features.
To view or edit it, upgrade to the latest version of macOS.
I can access and read them on my iPhone, but not on my Macbook Pro.
There are some duplicates as well.
Macbook Pro
System Version: macOS 12.6 (21G115)
MacBook Pro 15″, macOS 12.6
Upgraded iCloud notes
If there’s an Upgrade button next to iCloud in the sidebar of the Notes app, you haven’t upgraded your notes yet. This means that until you upgrade, you can’t apply paragraph styles or checklists, browse the attachments in your notes, see and restore recently deleted notes, lock your notes or add people to notes.
If you upgrade your notes, you can view and edit them on other devices with OS X 10.11 or later, iOS 9 or later or iPadOS 13 or later that are signed in to iCloud using the same Apple ID. You can’t access upgraded notes on devices with earlier versions of OS X or iOS. Also, any notes you create or edit on those devices won’t appear on devices with upgraded notes.
When you upgrade, most of the formatting in your notes stays the same. However, any notes with HTML formatting (notes you created by copying and pasting from a website) may look significantly different.
See iCloud Support.
From this article View your notes on Mac - Apple Support
Hello DukeSanj,
Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with an Unsupported Note error on your Mac, but the note opens on your iPhone. For this issue, we recommend reaching out to Apple directly for support in resolving this here:
We hope this helps.
Cheers!
Hiya - did you get this fixed as this is EXACTLY the same problem that I have! I’ve updated the phone and iPad to the latest software, switched them both off and on - all the usual things, but the ipad still says Unsupported note, though I can read them perfectly on the phone?
Hi,
I just upgraded to the latest ios version and that cleared the issue.
I had load of duplicates as well, just deleted them, make sure you can read your notes and delete the duplicates which you can’t read or where the actual notes itself has disappeared.
it seems the iPhone was using the latest notes upgrade, but the MacBook had to wait until the most recent ios version to make them both compatible.
Hope you get it resolved, if not, I would raise a support ticket with Apple.
Notes not opening
