You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
my new iPhone 12 will not start
Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
Axel F.
Arnaldo Burgos wrote:
Did not work. But thank you.
That will work if you follow the instructions exactly, as it is the equivalent of turning off a computer, then turning it back on. If it truly doesn’t work your hardware has failed. the key word is QUICKLY, and doing the steps in sequence, not all at the same time.
Hello, and thanks for using Apple Support Communities. If you can't get your new iPhone to turn on, contact Apple Support and they should be able to provide a refund or replacement.
Please charge the iPhone for several hours then follow these instructions:
Turn on and set up iPhone - Apple Support
Did not work. But thank you.
It's been charging for over an hour, nothing.
The tech support was not helpful. I will charge overnight and if it still won't start I'll send it back. Thanks for your assistance. Have a lovey rest of your weekend.
It must be hardware failure, I've tried everything, followed the instructions exactly, watched videos on how its done, nothing. Its dead. Sending it back to apple.
my new iPhone 12 will not start
