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User profile for user: Iluvdachshunds
Iluvdachshunds Author
User level: Level 1
19 points

Lightning to hdmi problems

I updated my iPhone 13 to iOS 16 and now am unable to watch Netflix and Hulu on tv via lightning to hdmi connector. The first time I tried it said the accessory firmware had to be downloaded but then that message went away. On Hulu it plays but no sound. On Netflix it says playing on tv but doesn’t. It shows the phone screen on tv but will not play shows. Tried a YouTube video and it played normally. Everything was fine before the iOS update. Anyone have a fix? Tried Apple support and they couldn’t fix it.

iPhone 13, iOS 16

Posted on Sep 17, 2022 5:41 PM

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User profile for user: OrigamiFan1
OrigamiFan1
User level: Community Specialist

Posted on Sep 21, 2022 8:37 AM

Hi Iluvdachshunds,


For help with connecting your iPhone to your TV, test the steps below found in the article here: About Apple Digital AV Adapters for iPhone, iPad, and iPod touch


"If you need help with other issues


  1. Disconnect and reconnect your adapter from your iPhone, iPad, or iPod touch and from your TV, monitor, or projector.
  2. Make sure that your VGA or HDMI cable works, since the issue could be with the cable.
  3. Remove any VGA or HDMI extension cables or converters. Accessories that convert a VGA or HDMI signals to different video formats (DVI, Composite, Component) aren't compatible.
  4. Make sure that you have the latest version of iOS."


If the issue continues, contact the accessory manufacturer to ensure any firmware updates are applied. Contact a third-party vendor


Cheers.





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Question marked as Top-ranking reply
User profile for user: OrigamiFan1
OrigamiFan1
User level: Community Specialist

Sep 21, 2022 8:37 AM in response to Iluvdachshunds

Hi Iluvdachshunds,


For help with connecting your iPhone to your TV, test the steps below found in the article here: About Apple Digital AV Adapters for iPhone, iPad, and iPod touch


"If you need help with other issues


  1. Disconnect and reconnect your adapter from your iPhone, iPad, or iPod touch and from your TV, monitor, or projector.
  2. Make sure that your VGA or HDMI cable works, since the issue could be with the cable.
  3. Remove any VGA or HDMI extension cables or converters. Accessories that convert a VGA or HDMI signals to different video formats (DVI, Composite, Component) aren't compatible.
  4. Make sure that you have the latest version of iOS."


If the issue continues, contact the accessory manufacturer to ensure any firmware updates are applied. Contact a third-party vendor


Cheers.





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Lightning to hdmi problems

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