Volume control for Philips 346b1C monitor speakers (M1 MacBook Air, macOS 12.6)

Thanks for the suggestion. And, yes, I did (waiting on a reply), but as it's not likely to be an issue specific to the monitor, I doubt there's much they can come back with ... except perhaps to point out what I have since learned.

Turns out it's an inherent feature / limitation in macOS. Described here in detail.

It's also detailed here, along with solutions. So I have resorted to using an open source app (Monitor Control) to resolve the issue. It's a pity the geniuses at Apple didn't bother to think this through, and allow for a way to control the volume on external monitors. Thankfully there are people creating solutions to Apple's problems.

I hear you dialabrain.

And I acknowledge that we differ in that regard.

From my perspective, the size of a company doesn't equate to freedom from error and oversight, and thus doesn't equate to being unquestionable. If anything, I'd say the opposite is true. The larger an organisation becomes the greater the probability to become out of touch with details that affect their end users.