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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I am using my apple account balance for buying a new iphone i have enough balance in my apple account but the payment is declining & i am getting error like this -Your payment authorization failed. Please verify your information and try again, or try another payment
i attached the screenshots
iPhone 11 Pro Max, iOS 16
same issue. multiple texts, chats, online forums, and phone calls. everything they tell me is wait 24 hours over and over and over again but they aren’t truly doing anything and it’s so frustrating. Excuse my language, but it’s my **** money and they refuse to let me spend it. It’s ridiculous.
I just realized this post if from September but I have the same issue as you. I believe the number is 1-800-MY-APPLE, but don’t waste your breath. Phone support has been of no help. I may call today though and demand it to get done. Being a Karen it always my last thought but this is ridiculous and it’s my money.
Hello Mate, I am facing the same issue as of November 8, 2022. I found you are the only person here who said your issue was finally solved. Can you please share what did you do to solve it? Like others, I have also called multiple times and they just transfer one agent to another and finally, the issue is not solved. One agent told me to wait for an email within 24 hours and then contact again if I do not receive any email. And guess what, I have not received any email. The issue is still unsolved.
Would you please share the process you went through?
I am in this same scenario!! I have $900 in apple balance and I can’t even buy Airpods. This is crazy. I got giftcards that I loaded. It’s like they sold fake giftcards….
im hoping someone has a solve
I am also facing the same problem.
i am doing one purchase at one time only i can buy macbook with my apple balance but i am unable to buy a iphone with my apple id balance idk why you have a solution for that ?
I am in exactly the same situation as you right now and I am very confused.....
It might be, that you will need an Account Balance that is at least as high as the price for both items you are going to purchase.
In your case $1173,18+$999.-
Sorry, but as I have mentioned before, only the Apple Online Store Support can solve that by looking into your personal data and settings.
okay thank you the community also don’t help
Sorry, but we are all users here, just like you. And we don't have any access to other users data.
Plus we tried all related troubleshooting.
Thank you sir i appreciate you 🙂
You're welcome 🙂
Sorry I couldn't help more to solve that.
I am having the same issue. Called apple support, they pretty much said go f yourself, we don't see any errors.
Same thing happening to me.
I just called 1-800-MY-APPLE (still on the phone) and have been transferred between 3 people so far with no resolution.
Apple account balance.
