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Spotify and radio player not working

I have the new Apple Watch se with cellular - when I try and play Spotify and radio player, it works when in close proximity to my phone but when I leave the room, the music stops…why?


My husband has the same Apple Watch, he is with 3 and it works…..I have called ee to sort it, they have done everything inc unpairing/pairing……I don’t what else to do……help

Apple Watch SE, watchOS 9

Posted on Sep 20, 2022 2:00 PM

Reply
1 reply

Sep 24, 2022 10:33 AM in response to Rachael Wade

Hello Rachael,


We understand that you're looking into issues when playing Spotify on your Apple Watch. We've got a couple questions.


  • Are you playing Spotify directly from your watch or from your iPhone?

Spotify on Apple Watch - https://support.spotify.com/uk/article/spotify-on-apple-watch/

  • Are you able to play Spotify using the steps in the article above using the actions provided under "Listen directly from your watch"?
  • Are both your iPhone and Apple Watch running up to date software?


To see if this could be related to your iPhone connection, do you notice with other Bluetooth devices that you drop or lose connect to your iPhone when moving in the locations of your home?


You may want to review, Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support, to see if it's possible you're experiencing interference with your devices.


Best regards.


Spotify and radio player not working

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