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lzny11 Author

Level 1

4 points

My apple TV continues to be interrupted asking for ID verification for an old user

We have an old renter that was using our Apple TC device. We need to remove the user and attach our account to this.

Posted on Sep 23, 2022 4:35 PM

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

143,454 points

Posted on Sep 23, 2022 6:06 PM

They will likely have installed an app that is still linked to their account for App Store access. Delete that app (and re-install on your own account, if needed).

Else reset the device and start over with a clean slate.

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My apple TV continues to be interrupted asking for ID verification for an old user

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