iPhone 14 pro max zooming glitch

That's just it:

What you are calling a "glitch" is normal and is the way cameras work.

Apple cannot defy the laws of physics, redefine optics or otherwise violate the way cameras work.

Try this:

Close one eye and look at something. Now close the open eye and look with the other eye. See how the image shifts? That's parallax and is the exact same concept.

Do an Internet search and you will read the same complaints from users of the multi-lens Google and Samsung phones, among others.

Yes this has been happening to my 14 pro since I got it. I thought it was defective going from .5 to 1 the image shifts but now my 11 pro is doing the same thing. I believe it’s due to the updates because my 11 pro was not doing it when my 14 pro was out the box. I have not used my 14 pro because of this reason. If they can’t fix it I’m going to push for a refund. These updates are ruining the phone functions not fixing anything

Don't change zoom levels while filming.

Just because you can doesn't make it a good idea.

Do any of the users experiencing this jump/glitch, which I am experiencing too, happen to have a cover over the back of the camera lenses? The case I bought has a cover for the back camera lenses, I'm wondering if that is somehow throwing something off when the lenses focus? I haven't tried taking it off yet, wanted to ask first. I tried taking a picture of a fly I tied this morning and it came out all grainy and unfocused no matter how I positioned it or zoomed.

I just got my 14 pro two days ago and have the same skipping problem when zooming. I went to Apple to show them and they didn’t seem to be aware. We checked my phone and nothing solved the problem. They said it must be a software issue. But why hasn’t this been addressed by Apple with a potential solution? There’s a number of people with the same problem, even a friend that bought the same phone a month ago. Very disappointing given the price of the phone and hype around the new camera.

Apple said to restore my phone as a last resort, and if the issue doesn’t go away to go back to the store.

Because if it's due to a lens shift, it's a parallax effect, and that can't be fixed.

A great example is close one eye and look at something, then close that eye and open the other. See how the image shifts? That's parallax.

Note that if you had an iPhone 11, part of the difference may be because of the increased magnification of the telephoto lens on newer iPhones (2.5x on the 12 Pro/Max, 3x on the 13 and 14 Pro/Max.)

Finally, if the lighting is poor, you won't see a shift, but rather increasingly bad image quality as the phone uses digital zoom rather than switch to the telephoto lens when lighting conditions aren't bright enough for good results from the optical telephoto lens.

Ya they should fix this problem within the iPhone camera or IOS itself. I don’t think we should get a third party app for that. If we have to depend on another app to take a normal video/photo then what’s the use of the existing camera function?

And no, by turning off lens switching for the macro lens doesnt help because it was not turned on in the first place. I’ve tried toggling it on n off just to see what happens, hoping the glitch might go off after the toggling but the problem still exist. This camera switching happens even when I’m not even zooming in. It was at x1, at its original settings with macro lens auto function turned off.

For me it’s most noticeable when zooming through the various lenses. I enjoy recording my son playing basketball and every time I zoom from 1x to 0.5x or when it crosses the 3x zoom there’s a huge jump and change in light.

Doing so not only means all zoom

will be digital (and therefore of poorer quality,) if it gets rid of the “jumps” that verifies the “jumps” are indeed due to parallax error and cannot otherwise be avoided.

I have the same issue with iPhone 14 pro Max. I went to the Apple Store, the Genius Bar tech support said it's normal and that's how iPhone 14 pro max works.

And the employee ran some diagnostics tests but no issues found. However, this is the most glitchy video zoom I've seen in any phone.

The video came out to be bumping when phone switches to different lens. Apple do something about it. This isn't a $2000 phone.

I have the same issue on my 14 Pro Max and it happens from 0.5x to 1x

Really frustrating after spending so much on this phone. My 13 pro max never had any of these issues.

Would love it if Apple fixes it via an update.

Yes. Yes. Yes. I have the same issue as well. Anytime the zoom goes from 0.9 to 1.0 , 1.9 to 2.0, and 2.9 to 3 there is a very very noticeable: glitch/flicker/jar/disruption/tick

whatever you want to call it.

It disrupts the whole flow of the shot and ruins the shot entirely.

Unfortunately, I bought my phone right before I went on a five week holiday to Thailand and Laos (still here). So I can’t get a new phone and a new phone won’t come anywhere near to fixing Apple’s careless mistake. Gotta pump those “new” phones out as fast as possible so people spend more money on the best (not so best) shinny toys.

Apple needs to spend way more time on prerelease testing and less time littering the market with semi reliable phones. Apple phones cost a cosniderable amount of money (more than the first three cars I owned combined). There needs to be more accountability for steeling our time and ruining our vacations.

I’ll get nothing more than a replacement at max. This is like offering a replacement chocolate bar after getting food poising from the first bar. But as per the OP you might just get another dud. Kinda puts you off of Apple chocolate bars.

Unbelievable.

I definitely have this problem. There is a distinct pause when zooming. First it gets so blurry it won’t focus until it finally clicks over to the close up lens.

It’s obvious in videos and has caused a mess!

I also have this issue. Just got off the phone with support technician who had no idea. They told me to update to the newest OS and call back. Would be great if someone from apple could chime in here and confirm if this is a bug or a feature.

That’s where I got to as well. Just via a different route.

What I’d like to know now is if there are 3rd party apps that can clean this up. Smooth out the lens transitioning with a digital fix. That would be awesome.

At the very least it would be great to be able to lock the zoom so it stays in one lens.