Outlook email update

ilene133 Said:

"Outlook email update: My Outlook emails have not populated for two days. I know I need to log out of Outlook but I can’t seem to find the sign out on my iPhone. Do I delete the entire app from my phone and then reinstall? I Already deleted the icon once and was able to bring it back. Seems like that’s the only way to sign out of outlook on an iPhone and then sign back in."

-------

Troubleshooting Outlook and a Mail App:

Create and Use a New App Password for the App your are Using:

For the Outlook App...

While in Outlook, Go To:

1. User Name(Top-Right)
2. View account (Second Option Down)
3. Security (third tap in from top-left)
4. More security options (Far-Right)
5. App passwords (Third Pane Down)
6. Create a new app password
7. Click Done
8. Use the app password provided for a synchronized app

You might need to chat with Microsoft about this. So, Go Here: Contact Us - Virtual Agent - Microsoft Support

It isn't clear if you are using Outlook app or Apple Mail app with Outlook.com/Exchange like I do.

If you have MS office as well then you will remain logged into your MS account til you tap your face icon then account, settings, sign out

like I said sign out of one microsoft app and you sign out of then all, and vice versa.

Yes the outlook app comes from the App Store on the phone. Removing it from the home screen does nothing, you have to delete the app but I don't see why you would need to.

All Microsoft apps have your avatar or a space for your avatar,

then tap on down arrow

then

sign in the same way

Like I say I use Mail on all devices as Outlook app is awful.

ilene133 wrote:

I’m using the Outlook app thru Google.

Um... no. there is no such thing.

The Outlook app is a Microsoft product. It has absolutely nothing to do with Google.

PS use Mail app it is far better even for MS accounts