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My Outlook emails have not populated for two days. I know I need to log out of Outlook but I can’t seem to find the sign out on my iPhone. Do I delete the entire app from my phone and then reinstall? I Already deleted the icon once and was able to bring it back. Seems like that’s the only way to sign out of outlook on an iPhone and then sign back in.
iPhone SE, iOS 15
ilene133 Said:
"Outlook email update: My Outlook emails have not populated for two days. I know I need to log out of Outlook but I can’t seem to find the sign out on my iPhone. Do I delete the entire app from my phone and then reinstall? I Already deleted the icon once and was able to bring it back. Seems like that’s the only way to sign out of outlook on an iPhone and then sign back in."
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Troubleshooting Outlook and a Mail App:
Create and Use a New App Password for the App your are Using:
For the Outlook App...
While in Outlook, Go To:
You might need to chat with Microsoft about this. So, Go Here: Contact Us - Virtual Agent - Microsoft Support
It isn't clear if you are using Outlook app or Apple Mail app with Outlook.com/Exchange like I do.
If you have MS office as well then you will remain logged into your MS account til you tap your face icon then account, settings, sign out
I’m using the Outlook app thru Google. It is tied in with Office 365. After reading online - it says I need to delete the Office app totally to sign out. Then I would add the app back in and sign in again thru Google as it is an email that is seen and used by others. Sound right?
like I said sign out of one microsoft app and you sign out of then all, and vice versa.
Yes the outlook app comes from the App Store on the phone. Removing it from the home screen does nothing, you have to delete the app but I don't see why you would need to.
I guess I need to go to school and learn what and how to use Outlook on my iPhone. Been working fine for a full year and then as of two days ago I can’t get any emails. Someone suggested I needed to log out of Outlook and log back in. This is all happening on my iPhone and there is no log out under Outlook on my iPhone.
When you say I should use the Microsoft sign in, I don’t know how to get to that?
All Microsoft apps have your avatar or a space for your avatar,
then tap on down arrow
then
sign in the same way
Like I say I use Mail on all devices as Outlook app is awful.
ilene133 wrote:
I’m using the Outlook app thru Google.
Um... no. there is no such thing.
The Outlook app is a Microsoft product. It has absolutely nothing to do with Google.
PS use Mail app it is far better even for MS accounts
Outlook email update
