AirPods Pro 2 no Sound with Samsung TV -

We buy two AirPods Pro 2 . Before we had 2 Pros Gen1 . Working on all 3 Samsung TVs 2020/2021 . Now the Gen2 will not working on any Samsung TV - Connecting okay - Volume Control Okay - But no Sound - try everything - not working. Just a millsecond sound scratch after connecting then silence .....


can anyone try this - Gen2 to Samsung TV

QAQ95,

Posted on Sep 25, 2022 7:03 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 22, 2023 1:41 AM

I had the exact same problem, “no audio at all from AirPods Pro 2 but a successful connection to TV” and discovered this thread. My TV would show connection to the AirPods, but no sound, despite the headphone volume showing 50% on the TV. For me, a few posts within this thread led me to my resolution after a lot of self trial and error.


Although, I am connecting to a Phillips smart Tv, and not a Samsung model.Hopefully though, as my symptoms were identical to others here, the below summary of actions taken that may help others experiencing the same issue.


1) The first thing I noticed before researching was that when first connecting to the TV the AirPods would connect with the “ - Find my” suffix as part of the device name. I just assumed that was just what was being broadcast by the AirPods Pro 2 to a non Apple device when connecting to them. I think it is a separate transmission broadcast on a different frequency that overshadows the audio connection. Earlier in this thread it is mentioned that turning off the “Find my” setting in the AirPods settings and then reconnecting them to the TV helps. I did this, and yes I able to get the TV connected to the AirPods Pro without the “Find my” suffix.


I did this but still no sound! My TV volume was still showing 50% headphone volume.


2) Further on in this thread it’s mentioned about lowering the volume slider on the TV to zero and back up again to get the sound. So I tried this but still nothing.


3) Then, again mentioned further above in the thread was about the Airpod volume itself via the stem. I tried this by moving up slightly and heard something very low so I thought I’m onto something here! I then tried increasing the volume on the TV via the remote, and although it increased on the slider, it didn’t increase the volume in my ears and still very quiet sound! So I continued with the slider volume on the stem of the AirPod itself. I did it about 4 or 5 times then got to a significantly increased volume. I then had to turn down the TV slider volume as it was too loud!! My TV goes to 60, and I’ve got in on 15, so only 25% volume which is adequate. AirPods volume is at maximum on the stem.


It appears that the Airpod volume defaults to zero when connected to a non Apple device, I assume for safety reasons. It is also independently adjustable from the TV headphone volume itself, i.e. both the AirPods and the TV volume can be adjusted to adjust overall headphone volume (in my case at least with my TV).


It has worked flawlessly for me since, no drops or deterioration, I can pause and restart play with audio fine, I can change sources without issue.


In summary do the following:-


1) Disable “Find my” setting to ensure correct device pairs to TV. Name shown should match name in Airpod settings on iPhone.

2) Ensure TV headphone audio volume is above Zero.

3) Increase the Airpod volume slider on the stem by sliding upwards a few times. Then adjust TV slider to suit.


I would like to say a big thanks to the other contributors on this thread that led me to work out what was going on in my individual case. Without them I would not have solved this! I can now enjoy the football in bed without disturbing my wife!


Hope this helps at least one other person with their issues. Good luck.

Similar questions

144 replies

Nov 17, 2023 1:58 PM in response to tigercompany

I’ve been having this same problem for about a year now and think I have finally found a solution.


My old AirPod pro gen1’s have always worked with my Samsung TV, but the gen2’s have exactly the same issue you have described. When they were first paired and connected the sound worked, but thereafter they would connect to the TV but no audio could be heard.


I have just had the same problem again, but after connecting them to the TV I used the volume control of the AirPods (not from TV remote) to increase volume, and the audio started working.


Hopefully this works for others - Please let me know if so!

Feb 4, 2024 4:56 AM in response to tigercompany

SOLUTION: Delete Airpods PRO 2 from Samsung's TV bluetooth list ,re-pair it!

The problem lies with the "VOLUME" ,Airpods for some reason automatically put the VOLUME to 0

so the ONLY thing you have to do is swipe up with your finger on one of your Airpods in your ears ,keep doing it until the volume goes up then turn TV's volume up with the remote controller!


NOTE: Make sure both your TV and Airpods are up to date, just in case.!

Feb 4, 2024 5:05 AM in response to tigercompany

SOLUTION: Delete your Airpods from your TV's bluetooth list and re-pair it!

The problem lies in Airpods PRO 2 Volume ,for some reason when connected they automatically lower the volume to 0 ! 

The ONLY thing you have to do when you connect your Airpods to your TV is SWIPE UP on one of your Airpods in your ears ,keep swiping until your start hearing something ,then you can adjust the volume through your remote controller!

Nov 23, 2024 9:35 PM in response to tigercompany

SOLUTION - 24/11/2024


AirPods Pro 2: No Sound with Samsung TV


Experiencing static or silence instead of sound when using your AirPods Pro 2 with a Samsung TV? The culprit could be Active Noise Cancellation (ANC) or Adaptive Transparency.


Here’s the fix:


  1. Connect your AirPods Pro 2 to your phone.
  2. Turn off Noise Cancellation and Adaptive Transparency.
  3. Reconnect your AirPods to the TV.


That’s it! Your AirPods should now play audio from the TV perfectly.


Alternative Solutions:


  • Disconnect and connect to TV.
  • Adjust the volume via the touch control feature on the stem of the AirPods.
  • Perform factory reset on AirPods.

Nov 24, 2024 3:08 AM in response to tigercompany

Folks I fixed it no prob for the last six months


PCM mode is what you need to pick


I had this problem AirPod 2 not working w Bluetooth on Samsung TV very intermittent, sketchy or not working


for about seven months and then the Samsung authorized dealer. I bought the TV from told me to make sure the TV was in PCM audio mode


not auto mode


and I have not had a problem for two months leaving it in PCM audio mode.

Nov 24, 2024 3:09 AM in response to tigercompany

Folks I fixed it no prob for the last six months


PCM mode is what you need to pick


I had this problem AirPod 2 not working w Bluetooth on Samsung TV very intermittent, sketchy or not working


for about seven months and then the Samsung authorized dealer. I bought the TV from told me to make sure the TV was in PCM audio mode


not auto mode


and I have not had a problem for two months leaving it in PCM audio mode.

Apr 5, 2023 10:34 AM in response to tigercompany

AirPods pro 2nd gen did not connect to samsung tv

Had to disconnect the soundbar (sonos) to kind of get them to work

paired airpods

set digital output to pcm

then selected sound output airpods

Changing channel, pausing a movie causes the sound to disappear and you have to unpair and re-pair to get it going again.

in short its a compatibility issue - apple engineering doing substandard, sloppy work.

why has this not been fixed?

why are consumers not told that they will only work properly with an apple tv?

Annoying and too expensive to be so limited





May 25, 2023 1:01 AM in response to menny272

Ok found the solution. Try this. So I have a Samsung S95c TV. I had the sound problem, my AirPod pro gen 2 were working, tried connecting some AirPods as well, even since Arctis headphones. No audio. Best solution. Delete all Bluetooth devices. Power down the connect box. Reconnect, power up tv and pair sound device. This is NOT an Apple issue. This works, totally.

Dec 24, 2023 3:53 AM in response to tigercompany

Hey guys, so anybody not having an audio come through their AirPods when connected to a Samsung TV I accidentally fell on a quick fix. This is going to sound crazy, but mine used to connect normally and then all Sunday would connect with no audio by accident I touch the AirPod and it just seems that sometimes, it sends the volume all the way down just try to swipe up on your AirPod and turn the volume up and voilà I had audio again

Dec 30, 2023 4:34 AM in response to tigercompany

This is a Samsung issue not an Apple issue. Brand new Samsung the frame TV purchased one month ago. Air pods worked perfectly until 2 days ago. Tried every suggestion on this board and nothing worked. Then tried to connect to my Bose mini sound link and had exact same issue. Samsung TV says it paired and connected, volume control on TV working and shows the TV controlling the volume of Bluetooth device but no sound whatsoever. Connected my $39.99 Google chromecast which I thought I wouldn't need anymore with a pricey brand new smart tv... AirPods connected beautifully and I now have sound. I guess I'll be contacting Samsung 🙄.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AirPods Pro 2 no Sound with Samsung TV -

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.