AirPods Pro 2 no Sound with Samsung TV -

Mine did the same. Not sure if you tried this and I know it sounds crazy but for some reason when the air pods hook up to the Samsung tvs and other blue tooth products it turns the volume completely down. Try using air pods to turn volume up. This was my issue and know they both pairs work again. It never used to turn the volume to zero but now does.

Simple Fix is:

Connect back your AirPods with phone and drag down action centre, press and hold the volume option and then turn off NOISE CONTROL, now connect back with TV will work, this apply to all the active noise cancellation AirPods include Airpod4

Apple should fix this problem.

SOLUTION - AirPods Pro 2: No Sound with Samsung TV (24/11/2024)

Experiencing static or silence instead of sound when using your AirPods Pro 2 with a Samsung TV? The culprit could be Active Noise Cancellation (ANC) or Adaptive Transparency.

Here’s the fix:

1. Connect your AirPods Pro 2 to your phone.
2. Turn off Noise Cancellation and Adaptive Transparency.
3. Reconnect your AirPods to the TV.

That’s it! Your AirPods should now play audio from the TV perfectly.

Alternative Solutions:

• Disconnect and connect to TV.
• Adjust the volume via touch control on the stem of one of your AirPods.
• Perform factory reset on your AirPods.

Had same issue! Manually turned up volume on airpod pro 2 physically and that fixed it!

Hey my Samsung authorized guy told me to work my way to advanced menu and put audio in PCM MODE. not auto

and I never had a problem again with AirPods 2 or my beats flex Bluetooth headphones

Same issue for me. Brand new AirPods Pro Gen 2. Model A2618, Version 5A377.

Apparently they worked fine straight out of the box with the previous Firmware version, as soon as you update to 5A377 they stop working. Which means it is an Apple problem and not a Samsung problem.

We have a Samsung Q60 75".

My wife has AirPod Pro Gen1 that connect fine no problems at all.

The crazy thing is my AirPods are named simply 'Geno' but when they are seen and connect to the Samsung TV the TV calls them 'Geno - Find My' without me choosing this or having any way to do anything differently. I have factory reset my TV 3 times and the AirPods about 5 times.

The sound is very crackly and painful and only in one ear. If you change the channel or move the menu around or open Netflix or anything at all you immediately lose all sound.

I have a suspicion that the AirPods are transmitting on 2 channels, one for sound which has high bandwidth for all data it needs, and a low bandwidth for the Find My function to work, to find them and make a siren sound. This would make sense to me as the previous versions didn't have the siren/sound function in Find My. It explains the poor quality sound and the name the TV gives it. I think the TV is connecting therefore to the Find My channel and not seeing the actual audio channel... does that make sense?

I have been trying to find a solution to this issue.. Resetting, reconnecting, nothing seemed to work. I then just thought to try again but this time I turned off the "Find My" in the airpods setting, and it finally worked!! Not sure if this will help anyone else. Doesn't hurt to try though! Good Luck!

Solved. On AirPod Pro 2, go to AirPod stem and slide your finger up few times to increase volume and will be able to hear volume.

Same problem here as with 90%+ of others experiencing this problem.

I purchased my AirPods Pro 2 from an Apple retail store 2 weeks ago and purchased an additional pair for my daughter from a popular online retail store in which Apple have their own store page within. Admittedly I was waiting to test my daughter’s AirPods Pro 2 and they have the same issue, which is no surprise when seeing this thread.

The problem is as has been mentioned many times. Loosing the sound (the audio stream that is) when pausing and then resuming playback of video; it may not happen on the first time you pause, but it will certainly happen soon after in subsequent pauses and resumes. Also when forwarding/rewinding playback of a stream and then resuming normal playback. Also merely watching YouTube videos and refraining from pausing or fast-forwarding/rewinding in an attempt to avoid the bug from occurring becomes utterly futile as the countless YouTube ads will often invoke the glitchy AirPods Pro 2 sound stream loss issue. Changing the source channel, ie. from say one streaming service provider to another, or to the TV’s freeview channels also invokes the issue. There’s literally no escape from the problem.

Admittedly I too had found out that the temporary fix was to change the output source from AirPods Pro 2, to the TV’s Speakers and then back to the AirPods Pro 2 again. However it really is only temporary, for the minute you pause the video to attend to something, or rewind something you’ve missed or want to watch a scheduled reminder of a TV show, then your in trouble again as you have to keep doing the temporary fix again. Worse still if your watching a YouTube video with several ads contained within it, then I dont have to tell you how fatiguing it becomes doing the temporary fix procedure several times during just one video alone.

I must point out that sometimes it’s sound loss and sometimes the sound becomes broken-up and crackly, which then eventually becomes altogether lost.

I had done everything conceivably possible, which included just about everything that has been mentioned so far in it’s entirety - except turning the attached AirPods Pro 2’s volume down to zero on the TV setting and then turning it all the way back up, however this also proved ineffective.

Also as with what many others have reported; I too had no problem of this kind with other AirPod models. My AirPods gen 2 and AirPods gen 3 never lost the audio stream when using with the same TV unit. Even my ancient Bluetooth pendant I own (of many years old) in which you plug-in wired earphones of your choice never has its audio stream lost.

Its a shocking issue to say the least and left further exacerbated in disbelieve that after much time the problem ‘still’ persists.

Bluetooth is a certain wireless TX/RX standard which the AirPods Pro 2 have adopted (Bluetooth v5.3 I believe, unless mistaken) in which latter versions are backward compliant to older versions. However the AirPods Pro 2 don’t appear to be fully nor properly compliant to that standard it has embraced with the existence of this enjoyment-breaking issue.

I posted the problem above yesterday. My AirPod second generation would not connect to my Samsung TV. This morning I unplugged my TV, Blu-ray, Bose speaker, and all other attachments to my TV. I plugged it back in. Both my Apple AirPods, first generation and second generation now work fine. Good luck.

I too have just tried the factory reset and now my AirPods Pro 2nd gen connect to my Toshiba TV. They now show up as “AirPods Pro” on my tv as opposed to “AirPods - Find My” before. I also noticed there has been a firmware update (5B58)since I last tried them with my tv. So not sure if it is the factory reset or the firmware update that has resolved my tv connection issue.

Edit: I missed Cat_Mck’s post oops^^^

bit late to the party but I had this issue and tried adjusting the volume control along one of the airpods and as soon as i turned it up, there was sound. Must have been automatically set to zero.

I’ve encountered this a number of times with my AirPod Pro Gen 2s. I found another solution that works is to pair and connect a different set of Bluetooth earphones (my JBL earbuds). Once they connected and audio was coming through okay, I disconnected them and re-paired and connected my AirPods to the TV and I had sound again.

I hope that might help you.

Cat

Guys I have found the FIX! Connect your AirPods first to your mobile and put it on max volume . Then connect to TV . voila !!! Big shoutout LUKAX3000 On YouTube

LEGEND! the independent AirPods volume control was it for my Samsung TV and AirPods Pro 2