AirPods Pro 2 no Sound with Samsung TV -

We buy two AirPods Pro 2 . Before we had 2 Pros Gen1 . Working on all 3 Samsung TVs 2020/2021 . Now the Gen2 will not working on any Samsung TV - Connecting okay - Volume Control Okay - But no Sound - try everything - not working. Just a millsecond sound scratch after connecting then silence .....


can anyone try this - Gen2 to Samsung TV

QAQ95,

Posted on Sep 25, 2022 7:03 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 22, 2023 1:41 AM

I had the exact same problem, “no audio at all from AirPods Pro 2 but a successful connection to TV” and discovered this thread. My TV would show connection to the AirPods, but no sound, despite the headphone volume showing 50% on the TV. For me, a few posts within this thread led me to my resolution after a lot of self trial and error.


Although, I am connecting to a Phillips smart Tv, and not a Samsung model.Hopefully though, as my symptoms were identical to others here, the below summary of actions taken that may help others experiencing the same issue.


1) The first thing I noticed before researching was that when first connecting to the TV the AirPods would connect with the “ - Find my” suffix as part of the device name. I just assumed that was just what was being broadcast by the AirPods Pro 2 to a non Apple device when connecting to them. I think it is a separate transmission broadcast on a different frequency that overshadows the audio connection. Earlier in this thread it is mentioned that turning off the “Find my” setting in the AirPods settings and then reconnecting them to the TV helps. I did this, and yes I able to get the TV connected to the AirPods Pro without the “Find my” suffix.


I did this but still no sound! My TV volume was still showing 50% headphone volume.


2) Further on in this thread it’s mentioned about lowering the volume slider on the TV to zero and back up again to get the sound. So I tried this but still nothing.


3) Then, again mentioned further above in the thread was about the Airpod volume itself via the stem. I tried this by moving up slightly and heard something very low so I thought I’m onto something here! I then tried increasing the volume on the TV via the remote, and although it increased on the slider, it didn’t increase the volume in my ears and still very quiet sound! So I continued with the slider volume on the stem of the AirPod itself. I did it about 4 or 5 times then got to a significantly increased volume. I then had to turn down the TV slider volume as it was too loud!! My TV goes to 60, and I’ve got in on 15, so only 25% volume which is adequate. AirPods volume is at maximum on the stem.


It appears that the Airpod volume defaults to zero when connected to a non Apple device, I assume for safety reasons. It is also independently adjustable from the TV headphone volume itself, i.e. both the AirPods and the TV volume can be adjusted to adjust overall headphone volume (in my case at least with my TV).


It has worked flawlessly for me since, no drops or deterioration, I can pause and restart play with audio fine, I can change sources without issue.


In summary do the following:-


1) Disable “Find my” setting to ensure correct device pairs to TV. Name shown should match name in Airpod settings on iPhone.

2) Ensure TV headphone audio volume is above Zero.

3) Increase the Airpod volume slider on the stem by sliding upwards a few times. Then adjust TV slider to suit.


I would like to say a big thanks to the other contributors on this thread that led me to work out what was going on in my individual case. Without them I would not have solved this! I can now enjoy the football in bed without disturbing my wife!


Hope this helps at least one other person with their issues. Good luck.

Similar questions

144 replies

Dec 12, 2024 1:47 AM in response to David_C13

My AirPods Pro 1s work fine however my AirPods Pro 2s have this same issue (audio distorted after fast fwd, changing apps etc). This says to me that it's the Pro 2s that are the issue.


I do not have a soundbar connected to this TV so do not have the 'no sound' issue that others are reporting. I saw a "fix" that involves turning off noise cancellation on the headphones, however this wouldn't work for me as I'm using my headphones in a noisy gym.

Nov 29, 2022 10:56 AM in response to tigercompany

I have had this same issue with my Samsung TV and have run the iphone/airpods updates, and still do not get sound using my AirPods pro 2 and my Samsung TV. It's a huge bummer since I have really like using my regular AirPods to watch TV and play games at night while my family is sleeping. Apple needs to fix this asap. It makes no sense why this issue exists unless apple is trying to force people to buy Apple TV's, which would be predatory...

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AirPods Pro 2 no Sound with Samsung TV -

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.