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cant use you apple id on this device

I'm trying to restore an older ipad. But went I try to log in it says I can not use my Apple ID on this device. It says it can only be used on devices running iOS 15.0 or later.

iPad Air Wi-Fi

Posted on Sep 25, 2022 2:27 PM

Reply
1 reply

Sep 27, 2022 10:15 AM in response to nvollman

Hi nvollman,


Thank you for using Apple Support Communities.


Do you happen to have iCloud+ on your Apple ID? Per the article here: System requirements for iCloud - Apple Support an iCloud+ subscription requires iOS 15 or later as a minimum:


"iCloud+

iCloud+ is available on iPhone, iPad, or iPod touch, Mac, PC, and web browsers.

  • iOS 15 or iPadOS 15
  • macOS Monterey"


If this isn't the case, contact Apple Support to look further into this with you.


Cheers!


cant use you apple id on this device

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