iCloud contact labels changed with latest iOS 16 upgrade

Same problem. I have 2400+ contacts in my phone that are affected. WTF am I supposed to do about that, Apple?

I am seriously disappointed in the quality of their software now. This type of issue is supposed to happen only to Android users, not the infallible Apple domain.

get it fixed.

Sadly, this is false hope. I’ve been having this problem dating back to September. I’ve been really good for the last three weeks. I just checked my phone and it’s happened again today. Once more, the Custom Labels came through in a different way. A screenshot from moments ago:

and a screenshot from 16-SEPTEMBER:

I don’t have a single contact in MSOutlook or Gmail and therefore no custom field information in those platforms to sync back and override those in Apple Contacts. It’s odd to me that the custom fields come in ALL CAPS. And when this problem randomly appears it comes in various forms - sometimes just two custom labels, sometimes three and not always the same custom label field. Baffling.

Feel your pain! This sucks. And as you mention it is not breaking in the same manner all of the time. Its like someone is trying to fix code in a live environment and keeps re-coding testing and looking for the correct solution!! Very bizarre! Yes, I want it fixed fast as well. It has been going on since iOS 16 came out. That is like almost 4 months! With no solution! Very "un-Apple-like. Not only am I having this problem but I am having similar problems with Outlook syncing with iCloud. This has been a problem for a few years. However, lately, its doing different stuff as well. Almost every calendar item is duplicated in the past 4-5 months and cant be deleted. And one of my favorites was the way MS and Apple handle repeating calendar events differently. Complete data quality collapse. I found this 18 months ago and still not fixed. MS blames Apple and Apple blames MS. Come on people, do the right thing and get together to fix this stuff. Still point fingers at each other. We should be past that junk soooo much by 2023...<sigh>

Sadly, it appears Outlook on iOS is not causing the problem for me. I deleted my iCloud account from Outlook on my iPhone and iPad, and I'm still losing labels in my contact cards.

I wonder if Outlook for MacOS is also causing trouble?

Ooh... This is the most confident post I've seen in many months on this topic.

and it does make sense, bcz people keep saying outlook, Gmail, MacBook, etc.... but for me, I have nothing but iPhone and sync with Gmail only.

also, it looks like apple isn't acknowledging this important problem, should we take it to Twitter?

It's annoying that Apple won't acknowledge. Also, this doesn't answer WHY the CUSTOM LABLES overwrite certain "standard" Apple labels. I don't use Twitter; however, I think you should take it to the people...

Take it to Twitter. I called in three weeks ago and the support geek at Appletold me that they knew it was a problem. However, they didn’t consider it a grave one. You’re actually losing your data on iCloud. It sure seems pretty grave to me…

Good luck to all now that the labels problem has been referred to the engineers.

I have an ongoing fault in the reminders app which was referred to the engineers 6+ months ago. Still waiting for advice!

We probably need to start realizing Apple products are really not for serious business applications. They do a great job for casual use, with lots of bling. They can obviously not be trusted with critical data.

I just realized I have also been losing EMail addresses. And I'm not talking about just the custom labels. The entire address is gone, for some contacts.

As much as I love the hardware, and have standardized our household with Apple products, I will have to consider switching to an alternative at next opportunity.

Has anyone found a fix for this. Been going for months now. Have not found a fix. Does not matter if I make the change in contacts in the cloud or on my phone. They keep resetting back to phone, email etc.

What the BLOODY HE🏒🏒!!

Now all my contacts with multiple numbers and addresses all say [home].

Every address and phone number is labeled HOME, when there are so many other labels, and possible custom labels. No matter how much I try to label them again like my tens of thousands of contacts were labeled, they revert to HOME.

I am so annoyed and angry how many months this has gone unresolved, with this over priced iphone 13 pro max throwing more pebbles in the windshield that could possibly allow me a pleasant end user experience.

Android works better, gets more frequent fixes, and better customer appreciation.

Since I in fact subscribe to extra iCloud storage, how do I know if my contacts are backing up there? You know I almost didn’t subscribe to it.

I owned 30+ USB 2Tb - 14Tb - 16 Tb external hard drives for storing documents, music, and movies. I figured why pay for slow wifi web storage when I had my own faster storage set up, but honestly Apple makes accessing your own data on their products so difficult, my notions I would upgrade my Windows desktops to Macs went out the Window, they would insist I get all my storage remotely.

During an illegally sought and executed eviction I lost everything I own, the only thing I recovered was my cat. Data I had control over stolen was inaccessible to me. They got bank statements and account numbers I had to close and transfer, someone attempted to access them. I didn’t encode the data because I feared I would forget all the passwords.

Anyway, I am grateful I didn’t lose what very little is in my icloud, the thieves didn’t take that.

I will not consider buying another apple product. My experience with the iPhone SE 2020 and problems reported in this forum convinced me that apple is not behind its customers. 99% of its efforts are shareholder satisfaction: to **** with the customers

Same here.