iPhone 14 Pro Cellular Connection Issues

I'm on AT&T and have absolutely no connectivity issues. Since Verizon is your carrier, they need to help you with your cellular service. It may as simple as needing a carrier update pushed to your phone?

I have experienced slow data and more cell service gaps than with my 7 plus. I check with t-mobile and they looked at their side and said all was normal. Is this an issue with the new simmless technology?

i have been unable to get cellular since i activated the phone two weeks ago. numerous phone calls to T Mobile (switched from verizon) with no solutions. phone is fine, but only in wifi area. useless otherwise.

Yup I’m having issues too, T-Mobile user, never had issues with my 11 pro, this morning I’m not able to send or receive texts and I’ve rebooted multiple times. Turned off Wi-Fi/cellular, turned them back on, same issues.

Follow up:

I want to detail the solution that Verizon provided in hopes that it helps others.

I explained to the customer service rep. how I had already did all of the basics and informed them that it happens in multiple locations, etc.

Reboot phone, toggle air plane, Wi-Fi and reset the iPhone (without erasing the data) to no effect. They transferred me to a regular technician and that is how it was resolved.

Since I called Verizon on a different phone, we were able to resolve the problem faster.

The technician stated that my 14 Pro Max wasn’t provisioned properly on the Verizon service and that it was a problem on their end. Something to do with an older plan that I’m on.

He reset something on his end and I had to turn off my phone until he told me to turn it back on.

When I turned the phone on, I now had 5Guw (ultra wide-band).

The problems were gone.

hope this helps.

So glad they were able to help you. T Mobile told me to turn off the VPN setting (that worked just fine with Verizon) and that solved the issue. Too bad it took me three weeks of phone calls and many support people to be told this simple thing

I'm with T-Mobile and having similar issues. No problems on WiFi but frequent connectivity issues with cellular data. Very frustrating when I can't use GPS even though i have 3 or 4 bars on 5G. Rebooting sometimes works but often requires 3 or 4 or even more reboots. Right now 11/1/2022 I loading a new software update with hopes that will be the solution. When the 5G works it's faster than my WiFi but more often than not I just can't access any cellular data.

It is obvious to me that i had better non-Wi-Fi phone service with less dropped calls with my 7Plus 4G phone. Apple states that there are little changes mechanically speaking with the Simm-less 5G phones, it says to me that T-Mobile 5G service is lacking capacity which may (in my non-technical mind) may present problems for the phone to manage switching between 5G & 4G service in order for the phone to stay connected. (Just a thought i had to share!

Basspro22 wrote:

It is obvious to me that i had better non-Wi-Fi phone service with less dropped calls with my 7Plus 4G phone. Apple states that there are little changes mechanically speaking with the Simm-less 5G phones, it says to me that T-Mobile 5G service is lacking capacity which may (in my non-technical mind) may present problems for the phone to manage switching between 5G & 4G service in order for the phone to stay connected. (Just a thought i had to share!

Wirecutter says that T-Mobile is currently the best 5G service of all of the US carriers, and my experience in Northern New Jersey certainly is. I have a solid connection, usually 5Guc, with data speeds of up to 500 mbps. But 5G rollout is not complete for any carriers. Have you tried switching to LTE where your connection is spotty?

I’m from Scandinavia and I am also having issues. Every day my iPhone 14 PM loses connection to cellular network and has to be rebooted. The connection bars in the upper right corner still show connection - but falsely. I have returned it to the carrier. I want my money back, because I miss important calls etc.

personally, i feel it's a T-Mobile issue, as soon as i started putting pressure on T-Mobile, the issue started to become less of an issue, I am still experiencing dropped calls and low bars in the same areas i did with my iPhone 7 Plus. If you purchased, it thru T-Mobile they can work with you on a phone replacement or work with you on extending the full replacement period until the issue is resolve to your satisfaction.

I’m from Spain and I am also having the same issue. Every day my iPhone 14 Pro loses connection to cellular network and has to be rebooted. The connection bars in the upper right corner still full but without data network connection. I have IOS 16.1.1 exactly with the same problem, lag when closing application (swipe up) and network problems.

Update: On Verizon with iPhone 14 Pro Max, iOS 16.1.1.

Although I can now see on my screen 5Guw, my phone will disconnect from data completely, despite having Full signal strength. The workaround that I use is to toggle the phone into airplane mode and then right back out. This is much faster than a reboot (which was tried)and has always worked… but it’s a hassle for a phone that “just works”

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