iPhone 14 Pro Cellular Connection Issues

I just got the iPhone 14 Pro Max and I used to have the iPhone 11 Pro Max. Ever since I switched phones, i’m having issues with my cellular data. My data is turned on but it would stop working randomly several times throughout the day and would not work until I restart my phone. I would restart my phone at least 10 times a day to make my data work again. Could you imagine having to restart your phone that many times a day?! This is super annoying…as this is a new phone. I even got a new esim but that did not solve the issue. I’ve never had these issues on my iPhone 11 pro max. Not sure if this is an IOS issue or manufacture issue. Please assist.

vickylovesicecream wrote:

I just got the iPhone 14 Pro Max and I used to have the iPhone 11 Pro Max. Ever since I switched phones, i’m having issues with my cellular data. My data is turned on but it would stop working randomly several times throughout the day and would not work until I restart my phone. I would restart my phone at least 10 times a day to make my data work again. Could you imagine having to restart your phone that many times a day?! This is super annoying…as this is a new phone. I even got a new esim but that did not solve the issue. I’ve never had these issues on my iPhone 11 pro max. Not sure if this is an IOS issue or manufacture issue. Please assist.

If you use VPN delete the VPN app and profile.

Be aware, that 5G can be spotty if you are in a location with spotty 5G service. To ensure you don't drop calls, it is advisable to open the Settings app on your iPhone > Cellular > Cellular Data Options > Voice & Data - Make sure you have 5G Auto as opposed to just 5G. If you are in an area with weak 5G service, the phone will back down to LTE to ensure you don't drop calls.

Otherwise, you should address your concern with AT&T.

I live in a large Metropolitan area, which very strong 5G coverage. My phone stays on 5G well. But if I go further from the metro area, my phone will drop down to LTE, which is just fine and keeps me connected when 5G is spotty at best.

It seems like iPhone 14 Pro Max hardware issues since there are so many people having the connectivity issues.

I have to reset/ re-connect to the network by turning the Airplane mode off then back on several times a day, everyday. Very frustrated.

I also have iPhone 14 pro max connectivity issues.

It seems like iPhone 14 Pro Max hardware issues since there are so many people having the connectivity issues.

I have to reset/ re-connect to the network by turning the Airplane mode off then back on several times a day, everyday. Very frustrated.

I know no one with connectivity issues with iPhone 14 Pro or 14 Pro Max. We own both in our home. Several people in my office own one. And I have a lot of friends with a 14 Pro Model. None are having any issues.

What did you carrier say when you told them you were having connectivity issues with your phone?

Did you find a Solution i live in Burien and i got the phone exactly a month ago and since I activated i keep losing signal. I get the sos and satellite symbol took it to apple and tmobile and they said everything is fine. It’s getting annoying

This has been happening to me since October when I got the iPhone 14 pro and upgraded my Verizon Plan to 5g.

best phone money can buy and most expensive plan Verizon has to offer. I had better service on my blackberry in 2008…

after many calls and trouble shooting with Verizon they are sending me a new phone because they think the phone is faulty (I got the phone through them via upgrade)

will update once I have set new phone up.

This has also been happening to me since i purchased the iphone 14 pro max in October On Verizon.

I’ve tried troubleshooting multiple times and yet i still get no connectivity/connectivity is very slow - it’s faster for me to use Wi-Fi than my cellular service.

The issue has to be the phone because the other iPhone 14 on my plan works just fine. No connectivity issues - 5G service is fast with no issues

I’ve came across another thread on another site, but there seems to not be a solution for this.

I ran into similar problem and only power off my iPhone 14 Pro Max will fix problem temporarily.

I followed with your approach and called my Carrier, Verizon, and went through checking on EMSIM info and power off my device and Verizon tech tried to re-initiate data setting part. Hopefully, this will fix my problem.

I am having the same problem with my iPhone 14Pro . I had no issues with my

12 Pro for years. But I noticed connection issues with the 14Pro as soon as I activated it. I use Verizon for my service.

I contacted Apple support and they said my software is operating as intended. I have an appointment to check the hardware but have a feeling that won’t find any problems either as the phone is brand new.

I’m glad you made this post. I hope it is as easy as a firmware or iOS update because this is very frustrating.

No, no problems at all. Data speeds are 200 -500 mbps on 5Guc. I’ve had no service drops ever, since getting the phone last September. And the same is true for Wi-Fi calling, as well as texting. If you have problems contact your carrier’s tech support.

Its been a few months with my iPhone 14 Pro. Still having these cellular connection drops. Its especially annoying while I'm driving, using CarPlay, listening to music and everything just stops. My phone lose signal, music stops, my phone loses its connection to the head unit along with GPS. In my case its every single day on my way to work, passing by cellular towers and construction sites. Always in the same locations. For example In Oregon on 217 South a few miles before the I-5 south exit. I can see the cell towers and surrounded by construction. Car play doesn't reconnect. I think I'm going back to Samsung. My previous S23 Ultra never had this issue in these locations. I used it Monday - Friday. Android has its own annoyances, nothing is perfect. But cellular data connection should be a companies top priority, its one of the most critical components of mobile phone functionality.

My 14pro max started having issues where it can’t hold a call for more than 10 seconds. All of a sudden I can’t hear the other person or they can’t hear me. Been with T-Mobile for 8 years and never had this issue. After checking they said all was good on their end. Apple ran diagnostics at the store and said the same. So I recently added Verizon to one of my eSIM slots to see if this was a carrier issue or phone. Well the same kept happening on the Verizon network. I turned the phone off and had a conversation on my Apple Watch with no issues at all. Not knowing what else to do since neither side took responsibility I just decided to upgrade to the 15 pro max and hope that it solves my issues. Very upset since the phone was only 8 months old when it started doing this and it wasn’t cheap. This is giving me the iPhone 6 problems vibe all over again.

I know this is an older thread but this is currently an issue on iOS 17.1 when the iPhone switches from between LTE 5G and 5Guw..you will lose data connection. It is not a 14Pro issue it has followed me since the 12 Pro..I thought it was the 12 Pro not having a decent 5G compatibility but I see this is a real issue with all Apple phones regardless of the model or iOS. This happens regardless of the service area good or poor...