iPhone 14 Pro Cellular Connection Issues

Is anyone else having major issues with their cellular service on the iPhone 14/14 Pro series? Ever since switching from my iPhone 13 Pro Max, I've had nothing but constant issues which include:

- Slow data (at times even when right next to a 5G UW tower)

- Frequent cellular service drops - noticing this happen especially when the phone switches on 5G, but even happens when my phone is on Wi-Fi calling (this is to the point where I cannot reliably use texting for SMS)

iPhone 14 Pro Max, iOS 16

Posted on Sep 26, 2022 7:16 AM

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Posted on Dec 26, 2023 9:05 AM

I have been experiencing a major issue with my iPhone 14 service for several months now. While driving, it randomly loses service. I have tried various solutions, so please read carefully before suggesting something I have already attempted:


1. Resetting network settings

2. Restarting the phone

3. Switching from Visible to Mint (initially thinking the problem was with the carrier)

4. Turning off auto-switching to 5G

5. Enabling only LTE

6. Reinstalling the eSIM

7. Updating the phone repeatedly

8. Contacting Apple support, only to be told that everything seems to be fine


After each attempt, I couldn't fully test it unless I was driving, and unfortunately, the issue persisted. It has become incredibly frustrating, but I would like to avoid going to an Apple store if possible. I have noticed many people on Google complaining about the same problem. Has anyone been able to find a solution? Why hasn't Apple addressed this issue yet?


I am starting to regret upgrading my phone last year. Are there any suggestions or personalized solutions that have worked for others?


I will sue Apple if anything happens because of that issue while I'm on the road!

104 replies

Mar 3, 2024 8:08 AM in response to drewfromsaint louis park

Update:


Had this issue with my iPhone 14 Pro max, posted about my experience earlier in this thread.


I upgraded to the iPhone 15 Pro Max a few months ago. The problem completely disappeared. The connection failures occurred during my daily commute, walking around certain areas around the metro area and occasionally work. Basically the connection would fail at any location near a cell tower that is in visible range. Its been months, and not a single connection drop.


On a side note, disabling VPN never resolved the connection failures with my iPhone 14 Pro. I use WireGuard VPN to connect to my home network. VPN is an absolute requirement for my use case, need it for work and I run a PI-Hole Ad Blocker at home that blocks 99% of advertisements. Otherwise internet use is pointless on a mobile device, drowning in ads and auto play videos.


I wish there was way to capture debug logs on an iPhone, much like Android, ADB and Logcat. A feature like this would help so much. Or a diagnostic app that can detect consistent network connection failures, notify the user about the connection failures and ask if the user wants to send diagnostics data to Apple. Might be a good A.I use case if anything.

iPhone 14 Pro Cellular Connection Issues

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