Replacement AirPod not connecting
Why isn’t my right AirPods 3rd gen replacement not connecting? I’ve tried everything
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đź’ˇ Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
Why isn’t my right AirPods 3rd gen replacement not connecting? I’ve tried everything
Hello luluna19,
Thank you for reaching out in Apple Support Communities. We understand that you're unable to connect a replacement AirPod. To see if we can help resolve this issue, let's ensure that we follow these steps:
Set up your replacement AirPods or charging case
When you get your replacement, follow these steps to use your AirPods again.
Set up your AirPods or charging case
1. On your iPhone, iPad, or iPod touch, go to Settings > Bluetooth and tap the Information button next to your AirPods.
2. Tap Forget This Device.
3. Tap Forget Device, and tap again to confirm.
4. Put both AirPods in your charging case.
5. Open the lid and check the status light. It should flash amber.
6. Press and hold the setup button on the back of the case for a few seconds. The status light should flash white.*
7. Go to the Home Screen on your iPhone, iPad, or iPod touch.
8. Open the case—with your AirPods inside—and hold it next to your iPhone, iPad, or iPod touch. A setup animation appears on your screen.
9. Tap Connect, then tap Done.
* If the status light still flashes amber, connect the case to power, close the lid, and wait 20 minutes. Then open the lid and press and hold the setup button again for a few seconds until the status light flashes white.
This information is outlined in this helpful article: Set up your replacement AirPods or charging case - Apple Support
This may help resolve your issue. We look forward to hearing back from you with an update.
Kind regards.
Hello luluna19,
Thank you for reaching out in Apple Support Communities. We understand that you're unable to connect a replacement AirPod. To see if we can help resolve this issue, let's ensure that we follow these steps:
Set up your replacement AirPods or charging case
When you get your replacement, follow these steps to use your AirPods again.
Set up your AirPods or charging case
1. On your iPhone, iPad, or iPod touch, go to Settings > Bluetooth and tap the Information button next to your AirPods.
2. Tap Forget This Device.
3. Tap Forget Device, and tap again to confirm.
4. Put both AirPods in your charging case.
5. Open the lid and check the status light. It should flash amber.
6. Press and hold the setup button on the back of the case for a few seconds. The status light should flash white.*
7. Go to the Home Screen on your iPhone, iPad, or iPod touch.
8. Open the case—with your AirPods inside—and hold it next to your iPhone, iPad, or iPod touch. A setup animation appears on your screen.
9. Tap Connect, then tap Done.
* If the status light still flashes amber, connect the case to power, close the lid, and wait 20 minutes. Then open the lid and press and hold the setup button again for a few seconds until the status light flashes white.
This information is outlined in this helpful article: Set up your replacement AirPods or charging case - Apple Support
This may help resolve your issue. We look forward to hearing back from you with an update.
Kind regards.
Replacement AirPod not connecting