Messenger voice messengers stop with auto screen lock

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Messenger voice messengers stop with auto screen lock

When I’m listening to voice messages in messenger, it stops with auto screen lock….I pray for a day when this doesn’t happen. I can’t believe it is 2022 and messenger messages can’t play in the background. Unless there is something I am missing? It sucks having to go into display settings and change auto lock to never then forgetting that I did this and the phone goes flat due to the screen staying on

MacBook Pro 15″, macOS 10.15

Posted on Sep 27, 2022 10:11 PM

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Answer 1

ManJor

Community Specialist

Sep 29, 2022 3:57 PM in response to theinfinate

Hey there theinfinate,

While what you described sounds like expected behavior, we'd like to help rule out some possible causes, along with better understanding what's happening:

If you're using a compatible model, the latest version is iOS 16.0.2. You can verify this within Settings > General > About. Here's a link that'll show how to first back up, then Update your iPhone or iPad.
Sometimes unexpected behavior can be resolved with a restart: Restart your iPhone
Does the same issue occur if you manually lock the screen while a voice message is playing?
Has this always been the case when playing voice messages and the screen locks?

If this is occurring only with the Messenger app from Meta, we'd recommend reaching out to them directly regarding this matter at: Messenger Help Center

Cheers!

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Messenger voice messengers stop with auto screen lock

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