I'm on my second M1 Macbook Pro. Both have had endless problems with Mac Mail refusing to open, or taking 20+ minutes to open from a re-boot (while showing "application not responding".)
Booting in Safe mode helps, but that's not practical as a daily activity, and having no access to Mac Mail on Macbook is a pain.
Mail works fine on my iPad and iPhone, and is fully functioning on the Macbook if/when it finally launches.
MacBook Pro Apple Silicon
Any Third Party Applications that will interfere with the normal operation of the OS, is an invitation for disaster and comprising the Operating System
Certain Applications maybe available on the Apple Apps Store - this only means the Developer is prepared to pay Apple a portion on each sale. What the Application may do to the computer is up to the User to check this out before purchase
Any of the below should be removed as per Developers Instructions
Below List is only a Partial List. There are more un-named " Bad Actor " Software out there which I add as they appear on these Forums
This will include CleanMyMac , This will include BitDefender ,
This will included Norton Antivirus , Sophos Av Software
Intego AntiVirus, McAfee, MacKeeper, Avast AntiVirus
Ad Guard, Webroot , ESET , Kaspersky Antivirus. Anti virus
The The Built in Security is all that is required.
Any Third Party Applications that will interfere with the normal operation of the OS, is an invitation for disaster and comprising the Operating System
Certain Applications maybe available on the Apple Apps Store - this only means the Developer is prepared to pay Apple a portion on each sale. What the Application may do to the computer is up to the User to check this out before purchase
Any of the below should be removed as per Developers Instructions
Below List is only a Partial List. There are more un-named " Bad Actor " Software out there which I add as they appear on these Forums
This will include CleanMyMac , This will include BitDefender ,
This will included Norton Antivirus , Sophos Av Software
Intego AntiVirus, McAfee, MacKeeper, Avast AntiVirus
Ad Guard, Webroot , ESET , Kaspersky Antivirus. Anti virus
The The Built in Security is all that is required.
You are welcome and thank you too 🇨🇦
Do come back to the Apple Support Communities ( ASC ) in the future, if / or when additional questions may arise
Below is only an FYI Only and good work there post update 👍
There are no known Windows-like Viruses in the wild that self replicate and affect macOS, because of the underling UNIX Foundation and Permission Limitation.
Additionally, and specific to Big Sur macOS 11 and Monterey macOS 12, the Operating System resides in a Sealed and Read Only Volume that can not be opened by the User and protects against from “ Bad Actor “ Software.
The Only thing this Antivirus software is protecting is the Bank Account of the Developers and for zero return to the User aside from the problems this software creates.
AntiVirus Developers purposefully Market their product to create a “ Fear Factor “. In so doing, creating a False Need for their Product.
Do you have multiple eMail account configured in the Apple Mail app? If so, or even if just one, if you temporarily disable the account, can you open the Mail app successfully now? For multiple accounts, I suggest that you start by disabling all of them. Verify that the Mail app opens properly. Then enable one account, shut down the app, and then, restart it. If successfully, keep trying with the remaining accounts until you find the culprit.
To add -- >> with Mail closed Completely. Hold the SHIFT key and then click the Mail icon in Applications folder ( not Dock )
This will preform a Safe Launch of mail. Any better ?
Still issues - being as Safe Mode was used perviously and this helped - this could be a system of some Third Party Software playing up and interfering with Mail
Suggest UnInstalling any AntiVirus, Disk Cleaners, Disk Optimizes from this computer and should be removed as per Developers Instructions
Thanks. I've tried that repeatedly and it doesn't seem to do anything. I have removed my Intego anti-virus, which has improved performance generally ... a lot. Strange that I've been using it for years with Intel Macs without any obvious issues. I'll try again after installing latest IOS updates.
OK. I've now updated to latest IOS and rebooted. No Mail. Re-booted in Safe Mode and got Mail. Turned off each mail account and rebooted. Mail opens. Added accounts one-by-one and all OK. Re-booted and all OK ... so far. I'll leave it overnight, sacrifice a few furry creatures to see if that helps, and try a re-boot tomorrow morning. Fingers crossed. Thanks for the help.
I've had the same symptoms of mail not loading on my personal M1 while working fine on other Mac devices twice. The first time I tried many things, ultimately restored it with configurator and still had the problem. after 3 months creating a new iCloud ultimately fixed it, which made me very grumpy. Second occurrence was with the update to 12.6 and I ended up using 3rd party software from https://eclecticlight.co/ designed to root out unified log messages about iCloud and perform, well basically delete hidden files stored on the server side of cloud services which within seconds was followed my mail on my M1 loading.
I have not been able to repeatably reproduce or understand this problem. Further iCloud and cloud services are not well understood by me, however being that new computers and configurator restores didn't fix it with me, while deleting an iCloud as well as using someone else's software that claims to delete server side files involved in synchronizing, I'm inclined to think its a server issue and doubt it's a user variable. It would also not shock me if it's just the AppleSilicon computers experiencing this. Changing processor architecture is not a minor difference.
Love to hear details if your mail stops loading again. I dislike not being able to fix something for ages and then not understanding precisely what the issue was once It does resolve.
Thanks. I'll try that. Just doing a full backup and IOS update and then onto it. Will report back.
Yes, thanks. I've come to that conclusion, although it hasn't been an issue over the past 20 years!
I'm now a Mac Minimalist.
Mail refuses to load on M1 Mac
