iCloud alias emails sending with wrong name

I have tried all the solutions online so far, and even though on icloud preferences it shows the name that i want it to show (my alias account) it still sends the email with my real name.


This seems to be a recent thing, i have just recently got an iPhone 14 Pro, could something have happened in the transferring of data or something?



iPhone 14 Pro

Posted on Sep 29, 2022 7:50 AM

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3 replies

Oct 1, 2022 8:49 AM in response to derren_etienne

Hey derren_etienne,


If you create a new alias does the issue continue? Test to verify. You can read how to create an email alias here:


1. In Mail on iCloud.com, click the Settings button at the top of the Mailboxes list, then choose Preferences.
2. Click Accounts, then click “Add an alias.”
3. Provide the requested information:
• Alias: The text you provide becomes the email address (alias@icloud.com). An alias must contain between 3 and 20 characters.
• Full Name: The name you provide appears in the From field of the messages you send.
• Label: Aliases are listed alphabetically by label.
4. Click Add, then click Done.


Add and manage email aliases for iCloud Mail on iCloud.com


This can help isolate the issue.


Take care.

Oct 1, 2022 8:02 AM in response to derren_etienne

Hello derren_etienne,


Welcome to Apple Support Communities. To get started, please these steps to manage the name for your iCloud aliases:


Change the full name or label
You can change the full name for an alias or a custom domain address. You can change the label for an alias.
1. In Mail on iCloud.com, click the Settings button at the top of the Mailboxes list, then choose Preferences.
2. Click Accounts, then select an address in the list.
3. Edit the full name or label, then click Done.


Add and manage email aliases for iCloud Mail on iCloud.com - Apple Support


We hope this information is useful. Kind regards.


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iCloud alias emails sending with wrong name

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