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iPhone 14 Pro - Wireless Charging not working with slim standard case and standard QI charger

iPhone 14 Pro - Wireless Charging not working with slim standard case and standard QI charger!


I suspect it is a design flaw that iPhone 14 Pro cannot be charged on flat surface chargers (std Qi chargers, cars, furniture etc). I think the charge coil is located next to the large camera bump and that a slim 0.4mm camera case and the camera bump make the gap between charger coil and coil in phone too wide. I hope that this could be resolved with a SW update but I can not risk being stuck with the phone for 2 years on contract so I will return it for now. Note that my 4 wireless chargers worked fine with my iPhone 12 Pro.

iPhone 14 Pro, iOS 16

Posted on Sep 30, 2022 12:47 AM

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Question marked as Top-ranking reply

Posted on Oct 9, 2022 12:07 PM

It seems as though the camera bump is not allowing it to lay flat and charge. Boo Apple. Now what do we do after we have spent money on wireless charging devices? Shame on you and all the money we spent on a ‘new’ phone that can’t use ‘new’ technology 🥺🥺🥺 will they recall them and give us new ones?

118 replies

Oct 22, 2022 9:21 PM in response to jasonfromruidoso

It’s not the bump per se, it’s where the charging coil is located and the software in the third party chargers.


Basically they made bad assumptions about phone coil to charging coil distances and so the phone will no longer charge because of that.


Even some long time Apple accessory makers of charging stands sold in Apple Stores got it wrong, so their Qi charging stands do not work with an iPhone 12 or newer. This is why, for example, Logitech’s wireless charging stand is only specified to work up to an iPhone 11.


Meanwhile my auto dealer’s service department has end tables with Qi chargers built into them that are just large flat surfaces and they continue to work without issue, as do most Qi chargers that are pucks and so do not make placement assumptions.


MagSafe is wonderful because the magnets make for a perfect phone coil/charging coil alignment, every time.

Nov 4, 2022 1:24 PM in response to Telecom Miami

when I bought my first 13, the QI charger barely worked……… I called Apple and they said it was corrected in their new iOS and it was…… Obviously the charging is controlled by the operating system……… However; my old iPhone 8 with a heavy rubber case and two credit cards stuck behind works better than the newer phones…… Figure that one out?

Wouldn’t you think with all the problems on the 13 they would’ve got it right on the 14??

Nov 4, 2022 1:30 PM in response to wjbatlanta

Easy answer. iPhone 8 is NOT MagSafe and and the charging magnet is in a different location on an iPhone 8 than it is in a iPhone 13. Yes, charging is controlled by software. But it is also effected significantly by where the charging coil is located in the phone itself compared to where it is located on a charging stand.


If you move to MagSafe charging (I did and wouldn't go back if you paid me to), you won't have any issues.

Nov 4, 2022 6:15 PM in response to KaeBFly

I didn't mean that the iPhone8 is the same - my point is the age of its technology.

There was never a problem with the charger on my desk or in my 2021 vehicle.


With the iPhone13, the QI charging did not work out of the box - anywhere I tried. Yes, Apple has the habit of devices of the same model not having the same OS. After 5 minutes on the phone with Apple, their quick response was to install the latest version of IOS15. It immediately corrected the charging issue. It still does not work "as well" as the iPhone8.


Now with a new "out of the box" iPhone14, the same thing happened. I called Apple and their fix was IOS 16.1

It immediately corrected the charging issue (as the iPhone13).


Doesn't it make you wonder why "out of the box" there are problems with the charging?

The engineer I spoke to at Apple swears he never heard of the problem before so I suggested he look up (by my phone number) the past history - there it was......the same problem with the iPhone 13. He then apologized for being confused about the charging questions.


BTW....I'm not impressed with MagSafe either - the charger has since been returned to AMAZON.



Nov 4, 2022 6:19 PM in response to wjbatlanta

I’ve never had an issue with charging via MagSafe regardless of the iOS version installed, and that includes new out of the box.


It could be that various incompatibilities with various third-party Qi chargers get fixed, but as all of mine are MagSafe I wouldn’t know.


I used to have several regular Qi chargers but as soon as Apple introduced MagSafe I switched and have been thrilled for years now.

Nov 4, 2022 6:28 PM in response to lobsterghost1

Never questioned the point of MagSafe. My mentioning ME not being impressed is no different than you singing it’s praises. You love it and for all intents and purposes are impressed. Personal preference but not a fact for everyone. Me not being impressed…same thing. Personal preference.


FYI…I’m not here because I have any issues with charging. All of my non- MagSafe chargers work every time and is reliable. I’m here because the OP and others had a problem and I chimed in to let it be known that whatever issue they are experiencing isn’t universal as I am not personally having the issue….which may help eliminate a software issue being the culprit as was mentioned as an assumed possibility. I think you may have confused me for those with the issue.

Nov 4, 2022 6:36 PM in response to wjbatlanta

I have been lucky thankfully. I have never had an issue with charging any of my iPhones since the iPhone 4 out of the box or otherwise. So I can’t really relate to the issues you have had that required the iOS to be updated to work. Honestly…I haven’t had many issues with any of my iPhones period. With exception of a few iOS bugs (like when the one of the updates to ios 16 seemed to break air drop but was quietly fixed when 16.1 released) I’ve been pretty problem free. Fingers crossed my streak continues.

Nov 6, 2022 12:14 PM in response to Telecom Miami

I don't think anyone is missing the point. What people are most assuredly missing is not all Qi Wireless Chargers have the charging coil in the exact same location. Some are single coils chargers. Some are dual coil chargers. I've even seen triple coil chargers. What people aren't getting is that in many 3rd party chargers, the coil(s) are simply not aligned appropriately to engage 100% reliably with iPhone's engineered for MagSafe charging. If one has a standard Qi charger which works, it works. If one doesn't, it can be frustrating.


Yes, a MagSafe iPhone is still using standard Qi Wireless charging. But if a 3rd party stand, which Apple has no influence over, doesn't put the coil in their stand in the right spot to align correctly with a MagSafe coil, the charger may not charge the phone or at least not reliably. And moving to MagSafe can eliminate the worry 100%.


If this doesn't help people who are having issues with 3rd party charging stands, then I don't know how it could be explained simpler.

Nov 6, 2022 12:43 PM in response to Telecom Miami

Telecom Miami wrote:

Apple got it wrong, not the accessory makers of charging stands sold in Apple Stores


That is incorrect, the stand makers even admit to it.


DogCow
We are discussing the iPhone 14 Pro here. I have no knowledge about the Pro Max
Please use different thread for Pro max


The 14 Pro Max and Pro are largely the same when it comes to induction coil placement.

Nov 6, 2022 12:44 PM in response to lobsterghost1

I am sorry, you are still missing the point .


On a flat surface you are free to move the phone around however you like but it still does not work with a slim case and iphone 14 Pro, at least not reliably. To move the phone around was always the case with wireless charging.


If the new iPhones does not work reliably with standard wireless charging it is not supported - Period.


In iPhone 8, X, 11, and 12 it is working.


This is not rocket science.

Nov 6, 2022 12:52 PM in response to Telecom Miami

We haven't missed the point. You're not listening to what we're trying to explain to you. Whether the charger is flat or standup isn't the issue. In most cases flat stands are too large and the camera bump (especially with a case - thin or not) doesn't permit placing the phone on the exact spot required to engage correctly with the MagSafe (still QI Standard) coil on the iPhone. A MagSafe charger is much smaller than the standard 3rd party charger (again, whether flat or upright) and it aligns with the charging coil in a MagSafe iPhone (doesn't matter what model) perfectly, every time.


I'll leave you now. I can't explain this any better. You're just not understanding.

Nov 6, 2022 12:59 PM in response to Telecom Miami

Telecom Miami wrote:

I am sorry, you are still missing the point .

On a flat surface you are free to move the phone around however you like but it still does not work with a slim case and iphone 14 Pro, at least not reliably. To move the phone around was always the case with wireless charging.


I understand you completely - it does work, unless the charger manufacturer made improper assumptions about coil location and coil distance.


They do work reliably with wireless charging with all properly designed chargers.


It doesn't matter whether it worked with previous iPhones; if the charger was properly designed it would work with the 13 and 14 as well.


You state it's "not rocket science," but it does in fact come down to how the charger manufacturer interpreted the Qi specs and how their firmware is written to interpret coil to coil distance; some took the approach that any distance at all represented a foreign object between the device and the coil, and others realized cases and other physical factors could introduce distance without meaning an intervening foreign object.


A good example of this is the Logitech Powered Stand that was sold even in Apple Stores.


It is compatible with the iPhone 8, 8 Plus, X, XS, XS MAX and XR.


It will not charge an iPhone 11, 12, 13 or 14.


If you call Logitech they will tell you they don't specify it will work with those phones, so they're not responsible for making it work.


Yet you yourself mention the 11 and 12 work with your charging surface, indicating design changes do affect charging.


As I stated my Qi charger charges my 14, which wouldn't be the case if iPhones were no longer compatible with just Qi charging.


I can also take my iPhone to the service department at my local auto dealer, and they have a desk with a Qi charger built in - which continues to charge my iPhone as it did previous models.


For that matter, this device at my local IKEA store also works as expected:


https://www.ikea.com/us/en/p/sjoemaerke-wireless-charger-80512718/


iPhone 14 Pro - Wireless Charging not working with slim standard case and standard QI charger

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