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iPhone 14 Pro - Wireless Charging not working with slim standard case and standard QI charger

iPhone 14 Pro - Wireless Charging not working with slim standard case and standard QI charger!


I suspect it is a design flaw that iPhone 14 Pro cannot be charged on flat surface chargers (std Qi chargers, cars, furniture etc). I think the charge coil is located next to the large camera bump and that a slim 0.4mm camera case and the camera bump make the gap between charger coil and coil in phone too wide. I hope that this could be resolved with a SW update but I can not risk being stuck with the phone for 2 years on contract so I will return it for now. Note that my 4 wireless chargers worked fine with my iPhone 12 Pro.

iPhone 14 Pro, iOS 16

Posted on Sep 30, 2022 12:47 AM

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Question marked as Top-ranking reply

Posted on Oct 9, 2022 12:07 PM

It seems as though the camera bump is not allowing it to lay flat and charge. Boo Apple. Now what do we do after we have spent money on wireless charging devices? Shame on you and all the money we spent on a ‘new’ phone that can’t use ‘new’ technology 🥺🥺🥺 will they recall them and give us new ones?

118 replies

Dec 18, 2022 1:12 AM in response to shannan33

Which if you look at my earlier post, makes no difference whatsoever for any well-designed charger.


You can see that the "camera bump" doesn't allow it to lie flat, and it makes no difference to the phone (which charges properly) or the charger (which doesn't stop charging it.)


It is also a Mophie charger designed for the iPhone X, so it's not a Qi charger designed for the iPhone 14 Pro/Pro Max in particular nor does it have MagSafe.





Jan 4, 2023 3:27 PM in response to Telecom Miami

Telecom Miami wrote:

Exactly
The coil is misaligned in the iPhone 14 Pro or my guess it that it is too close to the large camera bump making the gap between charger or phone coil to big.

Nope. The coil is exactly where Apple has chosen to put it. And if you bothered to read the news about Apple sharing MagSafe with other manufacturers, they too will, if they haven't already (Android has moved the coil to a more optimal location in their phones) move their charging coils. The coil in the MagSafe iPhones (iPhone 12, 13 and 14) are not misaligned. That is akin to saying Apple put the coils in the wrong place. Which they most definitely didn't. But, if you have a charger which was designed long ago, its highly likely it won't have the coil in a location which will work with a MagSafe designed iPhone.


You can argue your point here over and over and over. It will accomplish nothing. Unless it makes you feel better to complain. There is not one thing anyone here can do to change where the charging coil is in your iPhone and if it doesn't work with previous model chargers, that can't be fixed either.


But you are more than welcome to share your thoughts with Apple if it makes you feel better. You certainly aren't sharing your thoughts with Apple on this user to user only forum, which Apple doesn't read for feedback, nor actively participate in. Leave feedback with Apple here --> Feedback - iPhone - Apple


You can write me back, but I won't respond further. There is no point to continue discussing this, when there is nothing anyone can do to change it.

Nov 6, 2022 12:14 PM in response to Telecom Miami

Apple does support standard Qi charging and in fact there are many Qi chargers that work perfectly fine with the iPhone 14.


For example, I have 14 Pro Max and it works flawlessly with an old Mophie 7.5w charger I bought to use with my iPhone 8.



Where the issue comes in is when manufacturers make assumptions about where the charging coil is located, or how far away from the charging coil a device's coil can acceptably be.


This has been particularly true with auto makers who designed in car chargers and manufacturers of Qi charging stands - even from longtime Apple accessory providers like Belkin and Logitech.


Bottom line - normal flat charging works just fine with the iPhone 14, unless the manufacturer of the device made improper assumptions regarding the device that would be charged and coil placement/distance.



Dec 7, 2022 4:33 AM in response to Fontano

Fontano wrote:

1) But they did. Several “standard” qI chargers won’t work because of the changes made. The lip on the camera area doesn’t allow those chargers to work correctly, just like in the vehicle


That is incorrect.


Many Qi chargers do not have any issue with the lip - I own several myself along with an end table with a built-in Qi charger that continues to charge my 14 Pro Max and a friend's 14 Pro with zero issues like it did with any older iPhone that supported wireless charging.


The issue is that the Qi standard allows the implementer of the charger to determine what distance from the charge ring in the charger they think may be judged as "too far" for their device, as well of placement of the coil within their charger.


Feel free to download them yourself if you like:


Wireless Power Consortium: Specifications


If a company decides on an implementation that doesn't work with future iPhones, that is their issue, and as I've mentioned several chargers once sold in the Apple Store no longer work with newer phones.


That's an error on the part of the third party manufacturer, not Apple, and in fact if you contact those manufacturers they will admit that and state they do not guarantee compatibility with any iPhone model not specified on their packaging.


At least one vendor came out with a newer model that was compatible that seemingly only differed in the firmware installed as all physical dimensions were exactly the same, yet the old model charging stand would not work with newer iPhones and the new model would.


Automakers in particular made some bad decisions regarding charge distance and coil placement that not only affect iPhones but also newer models from Google and Samsung.


2) MagRing may not have an electrical conductive connection, but it isn’t all wireless. It lifts up off the surface to account for the camera lip, so that the charging surface can once again be flat against the back of the phone


Again, that is not true. If you look at a MagSafe charger the ring fits below the "lip" of the camera area, so it sits flush with the back of the phone or case, and there is no physical electrical connection whatsoever.


You can see that from photos on Apple's own website:




It's not doing anything magical, it's a wireless charging device like all Qi chargers are, though there is more information exchanged between the charger and phone that allows it to charge at a faster rate than standard Qi chargers do.


Jan 5, 2023 6:34 PM in response to Telecom Miami

Finally, you realize that it's not Apple's fault.


You keep stating they are "standard" wireless chargers, when in fact some do not adhere to the standards you claim they do.


Feel free to read for yourself:


Download the Qi Specification (v1.3)


There is also a product database of chargers licensed by the Qi consortium there.


While not completely up to date or exhaustive, it's interesting to read of people having issues with in-car Qi chargers in Kia vehicles, and their database shows:



Compare with something like a licensed Toyota design which shows how many coils they use in their pad.



This, coupled with better foreign object detection, shows why the small camera bump isn't detected as a foreign object and thus doesn't affect charging.

Oct 4, 2022 3:07 AM in response to Telecom Miami

Mine charges fine in my car on the OEM wireless charger as well as on the Belkin wireless Qi charger that I have in my nightstand. I was concerned that the camera bump would be a problem but it hasn’t been for me. Also have my phone in an Otterbox Symmetry case. No clue why some are having issues but it doesn’t seem to be a universal problem.

Oct 5, 2022 1:15 PM in response to lobsterghost1

Well,

You can probably tell car and furniture manufacturers that they now need to provide mag safe pucks instead of standardized flat surface wireless charging. Magsafe is more like a chargeport, it sticks to the phone and is great for that purpose. Apple is leading the industry in a bad way

1 st to remove 3.5mm headphone

1 st to remove physical SIM

1 st to remove standard flat surface wireless charging

(I returned my iPhone 14)

Oct 5, 2022 1:25 PM in response to Telecom Miami

I'm not going to tell car manufacturers anything, tbh. My charging mat in my car is not deep enough to charge my 14 Pro Max. It wasn't deep enough to charge my 13 Pro Max or 12 Pro Max either. That's on Mercedes for not building a mat large enough to accommodate a larger iPhone. That's not on Apple at all.


Personally, I wouldn't go back from MagSafe. It just works and it works far better than any standard Qi charger I've ever owned. So other than an initial investment in new ways to charge my iPhone, it has made life simpler overall. And as far as I'm concerned, it's a good thing.


Good luck with whatever you chose after returning your 14.

Oct 9, 2022 12:20 PM in response to jasonfromruidoso

jasonfromruidoso wrote:

It seems as though the camera bump is not allowing it to lay flat and charge. Boo Apple. Now what do we do after we have spent money on wireless charging devices? Shame on you and all the money we spent on a ‘new’ phone that can’t use ‘new’ technology 🥺🥺🥺 will they recall them and give us new ones?

No, of course they won't. Apple changes designs every year. If what you used previously doesn't work with the new design, you do what millions upon millions upon millions of us did and buy new chargers. Or don't charge wirelessly and just charge the old fashioned, plug it in to charge way. Move to MagSafe, you'll never have to worry about a change making it difficult to charge your phone. I moved over to MagSafe a couple years ago and wouldn't go back if you paid me. It's that good. That reliable.

Oct 9, 2022 4:28 PM in response to Telecom Miami

Sorry just seeing this. I have the US version (not sure that should matter though as the sim or lack of shouldn’t have anything to do with the ability to charge as I don’t think the dimensions are different). I have 2 OtterBox Symmetry cases. One is MagSafe and one isn’t. I also have a Nomad Folio leather case and don’t have any issue wireless charging. My car is a 2022 Buick Enclave so thankfully the OEM wireless charging mat is big enough for large phones. No issues charging the iPhone 14 Pro Max with the bulkiest case I tried (briefly had the Otterbox Defender case but didn’t like the bulk ). I have a couple of wireless Qi chargers in the house (a Belkin charging stand that the iPhone is positioned standing up and also charges my Apple Watch, and several cheap Best Buy brand flat chargers. All work with no issues).

iPhone 14 Pro - Wireless Charging not working with slim standard case and standard QI charger

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