iPhone 14 Pro - Wireless Charging not working with slim standard case and standard QI charger

iPhone 14 Pro - Wireless Charging not working with slim standard case and standard QI charger!


I suspect it is a design flaw that iPhone 14 Pro cannot be charged on flat surface chargers (std Qi chargers, cars, furniture etc). I think the charge coil is located next to the large camera bump and that a slim 0.4mm camera case and the camera bump make the gap between charger coil and coil in phone too wide. I hope that this could be resolved with a SW update but I can not risk being stuck with the phone for 2 years on contract so I will return it for now. Note that my 4 wireless chargers worked fine with my iPhone 12 Pro.

iPhone 14 Pro, iOS 16

Posted on Sep 30, 2022 12:47 AM

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Posted on Oct 4, 2022 7:47 AM

It is true that the charging coil in the newest phones (actually since iPhone 12) with MagSafe, repositioned the charging coil. And it's true it made some older chargers not work well with the newer design. Apple can't release a software update and the coil isn't going to be repositioned. So what do you do? Exactly what I did and move over to MagSafe charging or don't use older Qi chargers and instead plug your phone into charge. I made the switch a couple years ago now and every charger I use is MagSafe. MagSafe is amazingly simple and flawless in its ability to align the charger with the coil in the back of the phone.

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118 replies

Oct 4, 2022 1:09 AM in response to Telecom Miami

yup - it was pretty bad on my iphone 13 pro --- but i could take a second or two to make sure its placed just right on the $50 vertical doc charger I have.


with my iphone 14 pro I have to put it on the doc sideways so its not touching the camera bump. ..... pair that with the "always on" screen and its very frustrating to say the least.


There needs to be like... a tiny hockey puck I can put on my charger to bridge the gap or something

Nov 6, 2022 12:01 PM in response to KaeBFly

It appears many people commenting here are confused missing the point.


Normal flat surface charging / Qi charging is a worldwide standard implemented in millions of chargers, cars, desks and other furniture. MagSafe is an Apple proprietary semi wireless variant utilizing a small magnetic puck/connector that attaches to the phone. Magsafe is great for replacing the lightning connector.


The Iphone 14 pro does not support standard Qi wireless charging (at least not with a really slim case) so Apple has silently stopped supporting std charging. (alternatively they have incompetent engineers)


On apples own website they claim Qi wireless charging is supported.


iPhone 13 pro and 14 pro are spect with the following:

  • MagSafe wireless charging up to 15W14
  • Qi wireless charging up to 7.5W14


Nov 6, 2022 12:14 PM in response to Telecom Miami

Apple does support standard Qi charging and in fact there are many Qi chargers that work perfectly fine with the iPhone 14.


For example, I have 14 Pro Max and it works flawlessly with an old Mophie 7.5w charger I bought to use with my iPhone 8.



Where the issue comes in is when manufacturers make assumptions about where the charging coil is located, or how far away from the charging coil a device's coil can acceptably be.


This has been particularly true with auto makers who designed in car chargers and manufacturers of Qi charging stands - even from longtime Apple accessory providers like Belkin and Logitech.


Bottom line - normal flat charging works just fine with the iPhone 14, unless the manufacturer of the device made improper assumptions regarding the device that would be charged and coil placement/distance.



Nov 6, 2022 12:59 PM in response to Telecom Miami

Telecom Miami wrote:

I am sorry, you are still missing the point .

On a flat surface you are free to move the phone around however you like but it still does not work with a slim case and iphone 14 Pro, at least not reliably. To move the phone around was always the case with wireless charging.


I understand you completely - it does work, unless the charger manufacturer made improper assumptions about coil location and coil distance.


They do work reliably with wireless charging with all properly designed chargers.


It doesn't matter whether it worked with previous iPhones; if the charger was properly designed it would work with the 13 and 14 as well.


You state it's "not rocket science," but it does in fact come down to how the charger manufacturer interpreted the Qi specs and how their firmware is written to interpret coil to coil distance; some took the approach that any distance at all represented a foreign object between the device and the coil, and others realized cases and other physical factors could introduce distance without meaning an intervening foreign object.


A good example of this is the Logitech Powered Stand that was sold even in Apple Stores.


It is compatible with the iPhone 8, 8 Plus, X, XS, XS MAX and XR.


It will not charge an iPhone 11, 12, 13 or 14.


If you call Logitech they will tell you they don't specify it will work with those phones, so they're not responsible for making it work.


Yet you yourself mention the 11 and 12 work with your charging surface, indicating design changes do affect charging.


As I stated my Qi charger charges my 14, which wouldn't be the case if iPhones were no longer compatible with just Qi charging.


I can also take my iPhone to the service department at my local auto dealer, and they have a desk with a Qi charger built in - which continues to charge my iPhone as it did previous models.


For that matter, this device at my local IKEA store also works as expected:


https://www.ikea.com/us/en/p/sjoemaerke-wireless-charger-80512718/


Dec 7, 2022 4:11 AM in response to Dogcow-Moof

1) But they did. Several “standard” qI chargers won’t work because of the changes made. The lip on the camera area doesn’t allow those chargers to work correctly, just like in the vehicle


2) MagRing may not have an electrical conductive connection, but it isn’t all wireless. It lifts up off the surface to account for the camera lip, so that the charging surface can once again be flat against the back of the phone


so not wrong in either case

Jan 4, 2023 3:27 PM in response to Telecom Miami

Telecom Miami wrote:

Exactly
The coil is misaligned in the iPhone 14 Pro or my guess it that it is too close to the large camera bump making the gap between charger or phone coil to big.

Nope. The coil is exactly where Apple has chosen to put it. And if you bothered to read the news about Apple sharing MagSafe with other manufacturers, they too will, if they haven't already (Android has moved the coil to a more optimal location in their phones) move their charging coils. The coil in the MagSafe iPhones (iPhone 12, 13 and 14) are not misaligned. That is akin to saying Apple put the coils in the wrong place. Which they most definitely didn't. But, if you have a charger which was designed long ago, its highly likely it won't have the coil in a location which will work with a MagSafe designed iPhone.


You can argue your point here over and over and over. It will accomplish nothing. Unless it makes you feel better to complain. There is not one thing anyone here can do to change where the charging coil is in your iPhone and if it doesn't work with previous model chargers, that can't be fixed either.


But you are more than welcome to share your thoughts with Apple if it makes you feel better. You certainly aren't sharing your thoughts with Apple on this user to user only forum, which Apple doesn't read for feedback, nor actively participate in. Leave feedback with Apple here --> Feedback - iPhone - Apple


You can write me back, but I won't respond further. There is no point to continue discussing this, when there is nothing anyone can do to change it.

Jan 5, 2023 6:34 PM in response to Telecom Miami

Finally, you realize that it's not Apple's fault.


You keep stating they are "standard" wireless chargers, when in fact some do not adhere to the standards you claim they do.


Feel free to read for yourself:


Download the Qi Specification (v1.3)


There is also a product database of chargers licensed by the Qi consortium there.


While not completely up to date or exhaustive, it's interesting to read of people having issues with in-car Qi chargers in Kia vehicles, and their database shows:



Compare with something like a licensed Toyota design which shows how many coils they use in their pad.



This, coupled with better foreign object detection, shows why the small camera bump isn't detected as a foreign object and thus doesn't affect charging.

Nov 6, 2022 12:52 PM in response to Telecom Miami

We haven't missed the point. You're not listening to what we're trying to explain to you. Whether the charger is flat or standup isn't the issue. In most cases flat stands are too large and the camera bump (especially with a case - thin or not) doesn't permit placing the phone on the exact spot required to engage correctly with the MagSafe (still QI Standard) coil on the iPhone. A MagSafe charger is much smaller than the standard 3rd party charger (again, whether flat or upright) and it aligns with the charging coil in a MagSafe iPhone (doesn't matter what model) perfectly, every time.


I'll leave you now. I can't explain this any better. You're just not understanding.

Dec 8, 2022 4:28 AM in response to Telecom Miami

We just purchased our new iPhone 14 pro max and the retailer gave us both the wireless charging pad. We are having the same issue as everyone else, it doesn’t charge. The camera sits so much higher and that bump causes the phone not sit properly. We’ve reverted back to the standard charger (plug in).I’m also having an issue with my wireless charger in my vehicle too and not because it’s not large enough. After a little manipulation and readjusting, it will eventually charge in the vehicle. It’s just a major inconvenience.

Mar 1, 2023 6:32 AM in response to Telecom Miami

The one thing I noticed on my iPhone 14 is that it needs to be unlocked when I place it on my charger. Every time I place it locked it wont charge, but if I unlock it first then place it on the charger it starts immediately to charge. The charging pad is connected to a USB hub hooked to my computer, but as far as I understand, it should not matter since there is no data transfer being made when on a charging pad.

Jan 4, 2023 6:13 PM in response to Telecom Miami

It’s incorrect assumptions by some charger manufacturers about coil placement and distance that cause this issue. Some charger makers did not comply with the part of the standard that allowed the charging coil to be placed anywhere of sufficient size to accommodate it.


For a standard to be useful, everyone must comply with what is contained within it. Apple did, some charger makers did not.


It’s not Apple’s fault in any way.

Oct 9, 2022 4:28 PM in response to Telecom Miami

Sorry just seeing this. I have the US version (not sure that should matter though as the sim or lack of shouldn’t have anything to do with the ability to charge as I don’t think the dimensions are different). I have 2 OtterBox Symmetry cases. One is MagSafe and one isn’t. I also have a Nomad Folio leather case and don’t have any issue wireless charging. My car is a 2022 Buick Enclave so thankfully the OEM wireless charging mat is big enough for large phones. No issues charging the iPhone 14 Pro Max with the bulkiest case I tried (briefly had the Otterbox Defender case but didn’t like the bulk ). I have a couple of wireless Qi chargers in the house (a Belkin charging stand that the iPhone is positioned standing up and also charges my Apple Watch, and several cheap Best Buy brand flat chargers. All work with no issues).

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iPhone 14 Pro - Wireless Charging not working with slim standard case and standard QI charger

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