You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why is my iPhone 14 Pro causing headache, nausea and eye strain? PWM Complaint...

Hello,


I purchased an iPhone 14 Pro recently. Ever since using it, I have fallen ill with nausea, headaches and eye strain. Even after using for sure durations (5-10 minutes).


Based on my research, this is due to the PWM (Pulse Wave Modulation) flickering which happens in iPhones (and other phones) with AMOLED screens which use PWM to dim the screen.


I currently use an iPhone 11 (standard) - which has an LCD screen with none of these issues.


Is Apple looking into any ways to fix this problem? Or at very least, continue to release phones with LCD screens for those of use with this issue? The only other phone option with LCD and 5G is the iPhone SE 2022...which is a smaller screen phone.


Thank you.




Posted on Oct 1, 2022 1:32 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 1, 2022 4:44 PM

So glad I’m not the only one having this issue. My family thinks I’m crazy. I was so excited to get the iPhone pro max and loved the phone except that I can’t stand to be near it. Horrible headache and sensation on my skin crawling. I don’t think it’s the screen. It can be sitting on a table in the same room and it causes my symptoms.

137 replies

Sep 13, 2023 6:18 AM in response to oleksii_

oleksii_ wrote:

FFS, stop sending people who have nothing wrong with their eyesight to doctors! There is nothing wrong with their eyes if the issue goes away when they switch to LCD screens without PWM.

These people do not know, until they have seen a doctor, what the cause of the problem is. Sudden headaches, for example, can be a symptom of brain tumors. Any sudden new pain or loss of function should be seen by a doctor. To recommend people do otherwise is morally wrong.

Sep 19, 2023 6:59 AM in response to WideAwake

I've had this issue for a while now. (about 5 years now) Took me a while to figure it out, and it's not unique to apple; it's any screen utilizing PWM for brightness control.


As an Apple user, Im sticking with an older MacBook Pro, and for phone, an iPhone 8 (still), and will most likely get an SE by the end of the year.


Most people I know are fine with it. My kids, for example, have no issues. Even friends that wear glasses for reading...not an issue.


For those that do get headaches though, there is one thing we have in common; a lazy eye. I have one eye, not that you can tell by looking at me, that is classified as "lazy". This impacts my depth perception, and typically forces my good eye to do all the work. (the brain is good at adjusting). Seeing those hidden images in a stereogram photo for example? Impossible for me. Anyway, that's what I get for not wearing the eye patch as a kid.


That said, please don't take this as medical advice. It's simply my own personal observation, and experience. All I know is, PWM controlled displays do not play well with my eyes.

Symptoms:


Eye strain/pressure (like I'm staying cross eyed too long)

Nausea/dizzy

Headaches/migraines

blurred vision


Recovery: usually takes a day


Remediation:


I just turn up the brightness. Doesn't work all the time though. iPhone 12 for example, doesn't help, and the symptoms described above tend to come on quickly (few minutes).




















Jan 26, 2024 1:46 AM in response to WideAwake

I have the same issue with the 14 and also the 15 (both returned)

I wonder if it's more that the "wavelength" or "frequency" the 14 and 15 use is different/stronger than the previous models. These are the first ones that communicate with satellites, and let whomever know if you're in an accident. So my question is - is the "wavelength" they're on stronger than the previous models?

I went back to my 13.



Jan 28, 2024 3:26 AM in response to IdrisSeabright

Obviously not the right words, BUT tech at Apple Store agreed 14 and 15 do "communicate" or whatever the technical term is, differently, or possibly with more strength, because of the safety features that began with the 14 i.e. if you're lost, out of range, let's say in the mountains, 14 or 15 will find a satellite. If you're in an accident they will notify.


Not PWM because it happens while just holding and not looking at the screen.



Mar 1, 2024 6:45 AM in response to pauldeg

I swapped out my iPhone 14 for an iPhone SE 3 to go back to an LCD screen. My eye strain improved with the iPhone SE3 until the iOS version 17. My eye strain returned, similar to the iPhone 14. 


Before returning to an Apple product, I had a Galaxy 9S+ since 2019. I did not have eye strain issues with the Galaxy phone and it is an OLED display. 


I am not trying to debate technology. I am just sharing what helped my eye strain. I only have my search engine allowed to refresh in the background. I still have many features turned off. Blue light reduced, night shift allowed. (Night shift was recommended by Apple Support and did help some.) My experience, turning off many background refresh apps has helped me. 


If anyone else is helped by reducing background refresh apps, please post.

Jun 19, 2024 9:52 AM in response to WideAwake

I have the exact same problem. Once I upgraded to one of the new iPhones with OLED and had to return it and go back to my 7. I ended up “upgrading” to a xr but it seems I won’t be able to get anything else new since they aren’t releasing anything I can use without feeling nauseous and constant migraines. Really sad because I would love to get a new phone. I hope apple hears our calls for help on this and puts out a newer phone that we can use as PWM sensitive people.

Why is my iPhone 14 Pro causing headache, nausea and eye strain? PWM Complaint...

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.