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Pixelated screen using Apple CarPlay

This is not a new topic here, as far as I see, I think it is the right thing to open this discussion for those of you having new generation cars from the VW group:


The Apple CarPlay problems are not only on Honda models. My Skoda Octavia 4 (VW MIB3 Infotainment System) has the same problem.


When using navigation apps (Waze, Apple Maps, Google Maps) on both my iPhone 11 Pro Max and iPhone 7, after a while, the navigation part of the screen is getting blurry.


Both iPhones have the newest updates, the car also. Restarting the iPhones or the car infotainment system doesn’t help.


You can refresh the blurred screen by changing shortly to a car menu and then back to Apple CarPlay. This holds for a while (5-10 Minutes) and then you go again.


iPhone 11 Pro Max, iOS 16

Posted on Oct 1, 2022 7:47 AM

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Posted on Feb 5, 2023 4:18 AM

Found a solution for me :) Posting this from my Google pixel phone everything works perfectly with Android Auto. Good job Apple :/

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249 replies

May 9, 2023 5:36 AM in response to hegeduslevi

I can still confirm after weeks of driving that SW update 1896 (or higher) definitely solves this problem!

For months my dealer also mentioned that there was no SW update listed for my car but instead I threw in other infotainment issues like "reboots frequently" and "faults" until the dealer finally wanted to update to 1896. Very frustrating but very happy that this issue is finally resolved and hope all of you reading this topic can benefit from this info.



May 16, 2023 1:48 PM in response to ptrwts

Today I had a visit to SEAT authorised service, and they told me that pixelation is the common issue across VW group, and that is there when dark background theme is selected, there is a break in data transfer.


He told me that the solution is to remove screen timeout, to be never, meaning screen should be all the time on, then problem will not occur.


I did not tried that but if true, can help others. In the meantime my infotainment was updated, and lets see if it will work with the update....

Aug 16, 2023 8:09 AM in response to Grevelingen

16-08-2023: I can confirm that updating the software to the latest version by the dealership solves the issue on the Octavia HB (2021) / iPhone 11 Pro iOS 16.6. Updated from v1803 to 1941. I drove for about 60 mins without having to "refresh" the screen once, whereas before I had to "refresh" it around every 5-10 mins. Doesn't really matter which app is on-screen, but I only use: Waze, Spotify and Flitsmeister. Glad the issue is solved and thanks for reporting it here!

Oct 1, 2023 10:45 PM in response to yeohandy

It's a car software related issue with (wireless) Apple Carplay. I don't know the details, but something with disconnecting the wireless connection. For me and others the problem is solved by updating the car software at the dealership. Before the update I had the issue like every 10 minutes, with different iPhones / iOS verions. After the update, the problem is most certainly solved. I have driven over 1700km since the update without any issue.

Mar 17, 2024 8:17 AM in response to cristiandrg

I have a 2019 Chevrolet Cruze , iPhone 13 , 17.4 iOS , and nothing has resolved the pixelation on the maps, it even pixelates the Apple Maps now and within minutes at times , happens in google maps and Waze . Apple has run diagnostics and said it's not on their end, I've tried updating cars firmware but nothing availed, tried restarting phone/ car setting etc but nothing. Only option left is to pay 3rd party infotainment system repair company to check it out and fix it...

Mar 17, 2024 8:26 AM in response to cristiandrg

I have a 2019 Chevrolet Cruze , iPhone 13 , 17.4 iOS , and nothing has resolved the pixelation on the maps, it even pixelates the Apple Maps now and within minutes at times , happens in google maps and Waze . Apple has run diagnostics and said it's not on their end, I've tried updating cars firmware but nothing availed, tried restarting phone/ car setting etc but nothing. Only option left is to pay 3rd party infotainment system repair company to check it out and fix it...

Pixelated screen using Apple CarPlay

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