Pixelated screen using Apple CarPlay

This is not a new topic here, as far as I see, I think it is the right thing to open this discussion for those of you having new generation cars from the VW group:


The Apple CarPlay problems are not only on Honda models. My Skoda Octavia 4 (VW MIB3 Infotainment System) has the same problem.


When using navigation apps (Waze, Apple Maps, Google Maps) on both my iPhone 11 Pro Max and iPhone 7, after a while, the navigation part of the screen is getting blurry.


Both iPhones have the newest updates, the car also. Restarting the iPhones or the car infotainment system doesn’t help.


You can refresh the blurred screen by changing shortly to a car menu and then back to Apple CarPlay. This holds for a while (5-10 Minutes) and then you go again.


iPhone 11 Pro Max, iOS 16

Posted on Oct 1, 2022 7:47 AM

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Posted on May 9, 2023 5:36 AM

I can still confirm after weeks of driving that SW update 1896 (or higher) definitely solves this problem!

For months my dealer also mentioned that there was no SW update listed for my car but instead I threw in other infotainment issues like "reboots frequently" and "faults" until the dealer finally wanted to update to 1896. Very frustrating but very happy that this issue is finally resolved and hope all of you reading this topic can benefit from this info.



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249 replies

Mar 17, 2024 8:17 AM in response to cristiandrg

I have a 2019 Chevrolet Cruze , iPhone 13 , 17.4 iOS , and nothing has resolved the pixelation on the maps, it even pixelates the Apple Maps now and within minutes at times , happens in google maps and Waze . Apple has run diagnostics and said it's not on their end, I've tried updating cars firmware but nothing availed, tried restarting phone/ car setting etc but nothing. Only option left is to pay 3rd party infotainment system repair company to check it out and fix it...

Mar 17, 2024 8:26 AM in response to cristiandrg

I have a 2019 Chevrolet Cruze , iPhone 13 , 17.4 iOS , and nothing has resolved the pixelation on the maps, it even pixelates the Apple Maps now and within minutes at times , happens in google maps and Waze . Apple has run diagnostics and said it's not on their end, I've tried updating cars firmware but nothing availed, tried restarting phone/ car setting etc but nothing. Only option left is to pay 3rd party infotainment system repair company to check it out and fix it...

Nov 15, 2022 4:08 AM in response to cristiandrg

Same thing is happening on my 2021 Arteon, started happening 2 weeks ago with IOS 15..

Just updated to the latest IOS- still the same, the position of the car in google maps way off, map very laggy and after about 10 minutes the screen goes pixelated, unusable...


It happens on both Iphone 13mini and Iphone SE2020.


Updated iOS just now to the latest 16.1.1 but no joy..



Nov 25, 2022 5:23 AM in response to cristiandrg

Folks, same thing happening to my 2021 transporter t6.1 and continues to be a problem after updating to the latest vw software. Running my iPhone 12 Pro on iOS 15.3.1 and same problem whilst running with my wife’s iPhone 8 on iOS 14.8.1.

So the problem suddenly came around about the same time as everyone else here …and pre iOS 16.1.1


We have no such problem with Google maps/CarPlay in our 2018 bmw - running perfectly with either iPhone.


The vast majority of issues in this discussion are VAG related and today I’ve just left my van in with my local VW dealers to inspect….although, at this stage I suspect that I know more about it than they do.


Come on VW/ VAG… Own up!

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Pixelated screen using Apple CarPlay

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