You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

faustino241 Author

Level 1

5 points

AirPods charging case issue

AirPods lose battery while being inside of case and connect while being Inside of case. why is this happening and how can I prevent my AirPods from losing charge while being inside of the case.

iPhone 13, iOS 15

Posted on Oct 4, 2022 10:08 PM

Top-ranking reply

TheLittles

Level 10

195,539 points

Posted on Oct 5, 2022 5:00 AM

faustino241 Said:

"AirPods charging case issue: AirPods lose battery while being inside of case and connect while being Inside of case. why is this happening and how can I prevent my AirPods from losing charge while being inside of the case."

-------

Troubleshooting AirPods Power Draining:

A. Start with a Reset:

Rather than factory resetting these, try just resetting these...

Go Here: Reset your AirPods - Apple Support

B. A Few Links to Visit:

Start Here: Charge your AirPods with Charging Case and Learn about Battery Life - Apple Support

If your AirPods Con’t Charge - Apple Support

How to Clean your AirPods and EarPods - Apple Support

C. Try the Following Tasks:

Hold Down the Button on the case for about 15 seconds.

Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)

Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.

View in context

AirPods charging case issue

Similar questions