camera on my iMac is not working

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Level 1

4 points

camera on my iMac is not working

My camera isn't working at all. I've tried restarting it, and checking the system preferences and I can't zoom, FaceTime or use photo booth. I unplugged the computer too. What's my next step?

iMac 21.5″, macOS 12.3

Posted on Oct 5, 2022 9:18 AM

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Answer 1

Top-ranking reply

Smilin-Brian

Level 9

60,095 points

Oct 5, 2022 9:38 AM in response to BearHandsArt

Based on your situation, I recommend service.

Service Checklist:

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Call Apple Support at 1-800-APLCARE. 📞
International Support. 🌐
Contact Apple Support. 📝
Live chat using Messages. 💬

Click ▶︎ Check Repair Status. 🔧

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Answer 2

Mal-S

Level 5

5,062 points

Oct 5, 2022 1:10 PM in response to BearHandsArt

Try resetting the SMC.

Reset the SMC of your Mac - Apple Support

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Answer 3

rkaufmann87

Level 10

148,452 points

Oct 5, 2022 12:35 PM in response to BearHandsArt

Please try restarting in Safe Mode, click the link for instructions. After you have restarted in Safe Mode, test the camera and if it still is having a problem, then schedule a service appointment.

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camera on my iMac is not working

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