Blurry pics on iPhone 14 Pro Max (iOS 16.0.2)

I just got the new phone few days ago (for the better cameras compared to 13 Pro Max), and surprisingly the pics quality is blurry!

If I use the main camera when choosing 'vivid' mode, after the pic is taken , it takes 3-4 more seconds to do the post-processing! You can see the pic changing contrast, light etc in 2-3 times during that time interval of 3-4 seconds. The result at the end is not as good as I had with 13 Pro Max - which did the processing WHILE taking the pics and not after...


If I chose the 'standard' mode, the pics are better than in vivid mode, but still if you zoom just a little the details get lost! If you dont zoom, some areas of the pic seem clear and others blurry!


I did everything I could do from my side, cleaned the lens, updated to 16.0.2 as I mention in the title and I dont know what else to do :/


Any help on this please?

iPhone 14 Pro Max, iOS 16

Posted on Oct 7, 2022 12:37 AM

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Question marked as Top-ranking reply

Posted on Dec 18, 2022 10:31 AM

Having the same issue, called Apple support. They’re apparently aware of the issue and the software team is notified and “working on the issue”. They also said they’re unable to tell me how long the “fix” software release will be, could be 1 months. Could be 6 months…


also offered me a phone swap but my phone passed all hardware issues so swapping the phone won’t really solve the issue.


433 replies

Nov 8, 2022 4:50 AM in response to gabrielfromatlanta

Basically, the macro gives grainy pics and its a build in that can’t be switched off. ISO is increased which caused the grainy pics. The shutter speed is also slower, so for normal group photo or outdoor landscape pics it works fine. slightly upclose pics and it will be blurry if u don’t focus well cos it goes macro. Its like a phone that’s using reading glasses.


An upgrade that is basically a downgrade. I swopped back to my iphone 12 Pro, not changing phone again till they refine this. Seems the same applies for Iphone 13 Pro too.

Dec 20, 2022 4:45 AM in response to Gesi22

Im having the same issues and I’m on my 2nd 14PM after the first one was exchanged for a faulty camera. This one will not keep two things at the same distance in focus and it always puts faces / people out of focus. Terrible camera. I cannot wait until I can find a way to be rid of it if Apple doesn’t offer a fix. Pro photo sites are confirming it’s not the users.

Jan 6, 2023 3:23 PM in response to Diegocamp79

I agree. I think there are a set of iPhone 14 Pro Max phones that have bad hardware. I can take a photo of text on a page and only the middle of the photo will have the text in focus. Or two people shoulder to shoulder and one will be out of focus. Or I'll have great detail in the hair but the face looks like watercolor painting.


The other iPhone Pro Max user in the house can take photos that look like the keynote presentation. What gives? The only difference between our phones - silver 512GB Defender Series Pro XT Clear

Black Crystal (Clear/Black) vs space black 256GB Defender Series Pro XT

Black. That's how similar they are and we both use magsafe. He wirelessly charges overnight and uses lignting in the car, I use the lightning.


They shipped from different states when we ordered from Att for launch day. Could it be a different plant got bad parts?

Jan 18, 2023 5:27 PM in response to Overratedapples

Two days ago MaxTech

posted a head to head review against two other phones on the pro level. The 14 PM lost. I had to agree photo to photo with the professional photographers they had looking at the ~30 different categories of photos with a few videos sprinkled in. Meanwhile I can’t get all of a lasagna to be in focus. Sorry it is a screen shot to drop the size

Jan 19, 2023 1:48 PM in response to Diegocamp79

I went to apple because I use my phone for work and wanted to see what could be done. And was feeling just so upset about my photos. The tech helping me took a picture with his 14 pro and it did not have the same quality issue mine did. So it is not all phones!

By sharing all this people don’t have to waste time trying resets or camera replacements. I hope. I know it’s very frustrating. I’m beyond upset as camera is the whole reason I upgraded.

Jan 28, 2023 7:10 AM in response to KimmysKiss

apple wants me to do a factory restore and then if that doesn’t work they want me to swap out for a new 14 pro. I’ve already had my camera replaced and reset all settings. I reallllllllly don’t want to risk data loss for something that will most likely not fix this processing issue. If you end up swapping can you update if that fixes it for you?

I agree with what you’re saying. My 12 pro took the picture I wanted and it was clear, focused and had amazing clarity even when zooming in. This phone? Good luck getting even a semi clear picture. The pixelation and grain is UNREAL. Even in natural light.

Feb 7, 2023 1:13 PM in response to Ppeye

That can’t be possible? I’m looking at them right now. The picture is blurred, details are crushed and the face is not clear or crisp in any way. Focus also shouldn’t be on the nose as it wasn’t set there so that doesn’t make sense either.

apple support and techs have confirmed there is an issue with the pictures and they also see the blur, noise, no clarity, over sharpening etc. so I’m not sure how you can be seeing a good picture in those examples. 😭

Feb 10, 2023 4:25 PM in response to Diegocamp79

….even the original untouched photo shows extreme blur on the face along with aggressive and unnatural sharpening by the software. No idea why you and the other poster see it as good but trust me as I look at it and as others with me look at it, it’s a mess. I’m going to stop posting examples in here, have no idea why they would look “good” when the photo is not. And I’m not crazy 😂 lmao I’m looking right at it. It’s not “losing quality from crop and zoom”. The camera consistently struggles to focus even (well) within range and particularly if not in sunlight. As I said it’s unfortunate that the photo posted doesn’t show to you how it does for me.

image quality and blur issue have been confirmed by multiple techs so I know it’s not just me looking at it and seeing it. Something about posting it here doesn’t allow it to translate which is very frustrating because the photo is trash, unusable.

Apr 10, 2023 2:11 AM in response to Deb686

This is your one year warranty from Apple I’ve copied and pasted the most relevant bits:


In the event of any defect in materials and workmanship, you will be able to direct your claims to Apple even in situations where you purchased the Apple Product from a third party.


If a product is defective consumers may, in addition to any other rights which they may have under consumer law in the UK and Ireland, avail themselves of the rights contained in:

for products purchased in Ireland: the Sale of Goods Act, 1893 


ii) replace the Apple Product with a product that is at least functionally equivalent to the Apple Product and is formed from new and/or previously used parts that are equivalent to new in performance and reliability, or

(iii) refund your purchase price in exchange for the return of your Apple Product.

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Blurry pics on iPhone 14 Pro Max (iOS 16.0.2)

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