Blurry pics on iPhone 14 Pro Max (iOS 16.0.2)

I just got the new phone few days ago (for the better cameras compared to 13 Pro Max), and surprisingly the pics quality is blurry!

If I use the main camera when choosing 'vivid' mode, after the pic is taken , it takes 3-4 more seconds to do the post-processing! You can see the pic changing contrast, light etc in 2-3 times during that time interval of 3-4 seconds. The result at the end is not as good as I had with 13 Pro Max - which did the processing WHILE taking the pics and not after...


If I chose the 'standard' mode, the pics are better than in vivid mode, but still if you zoom just a little the details get lost! If you dont zoom, some areas of the pic seem clear and others blurry!


I did everything I could do from my side, cleaned the lens, updated to 16.0.2 as I mention in the title and I dont know what else to do :/


Any help on this please?

iPhone 14 Pro Max, iOS 16

Posted on Oct 7, 2022 12:37 AM

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Question marked as Top-ranking reply

Posted on Dec 18, 2022 10:31 AM

Having the same issue, called Apple support. They’re apparently aware of the issue and the software team is notified and “working on the issue”. They also said they’re unable to tell me how long the “fix” software release will be, could be 1 months. Could be 6 months…


also offered me a phone swap but my phone passed all hardware issues so swapping the phone won’t really solve the issue.


433 replies

Oct 16, 2022 3:16 AM in response to Gesi22

Yes I’m having the same problem with my IPhone 14 pro too. It’s definitely to do with the autofocus and when I spoke to Apple, they told me autofocus cannot be switched off. It’s a shame because my XS produced better photo quality then this. Hopefully this gets fixed in the next update cause it’s ridiculous to have a camera like this for an over £1000 phone..

Oct 20, 2022 6:29 PM in response to Gesi22

Same happening here! AT&T won’t take phone back to swap it back to my 12. Apple Store and Apple care + says it’s just how it is now. Photos are blurry and so much worse. They are noticeably grainier and low quality or over shadowed and saturated in blacks . Instagram now jumps to the side and very grainy. Really just want my old phone back this is harming my business of needing good photos from my phone and a really bummer no company will help facilitate getting on a lower model I don’t even want money back just an older model phone. The 14 Pro max is awful and I hope others don’t buy it and end up like us with no options

Oct 24, 2022 11:34 AM in response to Gesi22

Same issue. Shows up in multiple apps.

Readlle Scanner App Pro - Can't set to RAW so all images are out of focus unless I hold the camera back from the scanned item by at least 12 inches. The app expects the scanned item to almost fill the screen in order for it to "Auto-detect" the edges and take the photo. That means I am usually pretty close to the scanned item when on 1x. It supports 2x only so I select that but it is hit and miss if it works.

iPhone 14 Pro Max; 16.0.3 (20A392)

Filled a bug with Apple.

Dec 5, 2022 5:37 PM in response to snajm3

Changed the settings and even set it to 48 megapixel full raw format and still not the same. Took my 12pro and my 14pro took the same picture with each camera… zoomed in on the screen and the 14pro picture looks way more blurred than the 12pro. My 12pro’s pictures are way sharper on the screen and the file size of the new pictures is way bigger…. Makes no sense….

Dec 8, 2022 4:31 PM in response to Ppeye

I don’t have the camera plus app but tempted to download it for 6 bux. I dropped in at the Apple Store today to compare two other 14pro’s on display. Actually showed one of the sales people what was happening and she couldn’t believe it. The ISO’s were higher on all the 14pro’s I tried, so my 14pro is exactly the same. Makes me think the lenses on the 14pro aren’t as light efficient as the older phones…

im gonna take my 12pro to the Genius Bar appointment on Monday and show them as well. I have a feeling the only way to resolve this will be through a software fix of some kind….


Dec 21, 2022 12:19 AM in response to Gesi22

I also have the exact same issue. Couldn’t believe it when I started taking photos with the 14 pro how bad they were compared to 12 pro (poor focus etc). In particular the low light performance is awful unless you keep the camera dead still and your subjects do not move an inch, otherwise a complete blurry mess. I suspect most reviews of the pro 14 camera that praise it are taking pics mostly in full sunlight in 48mp pro RAW - this is the only scenario I have found that will produce a better image than the 12 pro (much better actually). Hope Apple will publicly acknowledge and fix the issue with the camera soon.

Dec 29, 2022 6:15 AM in response to Gesi22

I texted support at Apple, after going over several options, the support tech had to have someone call me. That person ran a diagnostic and found something so I have to go to a store today for the Genius Team.

They offered a replacement right away but I had such a hard time with my provider I am apprehensive. This seems to be a system issue, correct? If they tell me it's hardware, I would assume replacement is the only option.

I ask, if it's system (I purchased this phone less than 3 weeks ago) Should I hold off for a fix or ask to go to an older model device? Has anyone done that, successfully? I'd rather a 12pro or 13 pro(which is what I wanted but they weren't in stock).

Dec 29, 2022 8:39 AM in response to XsHadBetterCameraThan14PM

Yes 🙏🏻 I have an appt today. I'll of course ask what it is they found.

When you used the demo on display it worked well?

I am just over the 2 weeks with my provider (so I can't return and get an older device with them) but Apple has offered a replacement calling this "buyers remorse".

I will update this thread after my appointment.

From many discussions it does seem like a system flaw. There seems to be a problem with shutter speed and ISO. Inside pictures are awful, selfies terrible but landscape outside is lovely.

I've tried changing a few settings and although it got a little better, it's still not good.

so frustrating


Dec 29, 2022 3:11 PM in response to Gesi22

update for me:

after going to the Apple Store my tech has fixed my issue!

it was all settings based as I already had the current iOS update 16.2.

the only thing that is still a problem is using your camera in apps (like Target cartwheel and Starbucks) to scan barcodes, etc. they are aware of this and hope another update will address it but do not have an idea of when that will be.



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Blurry pics on iPhone 14 Pro Max (iOS 16.0.2)

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