Email not sending on iPhone

Hi, I am having a very big problem with the mail app in iOS 16. I have two emails set up and when I reply to a email, it can’t send, it just goes straight to my outbox and a error message says server not found. I tried everything, I looked to see if my server for the emails is turned on and it is and I also re-added my two emails again and it still did not fix the problem. I did not change anything about my two emails since I had iOS 15. In iOS 15, did not have these problems but now I do. This is definitely a iOS 16 problem.


[Re-Titled by Moderator]

iPhone 13 Pro

Posted on Oct 7, 2022 9:19 AM

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Question marked as Top-ranking reply

Posted on Apr 8, 2023 5:39 PM

Metro287 wrote:
This is definitely a iOS 16 problem.

No it is definitely an email account that wasn’t set up correctly. An email account accesses 2 servers, one for incoming email and a different one for outgoing email. Each requires a user ID and password to be set up for each email account that you use. Usually the easiest way to fix this problem is to go to Settings/Mail/Accounts, tap on and delete the account with the problem, then restart your phone, and go back to the same setting and add it back. When you add an email this way iOS will ask the server what the correct settings are, and set up both incoming and outgoing.


Any time you change your email password you have to change it in two places, for incoming and for outgoing (SMTP). Or, just delete the account, restart, and add it back.

172 replies

Nov 21, 2022 4:57 AM in response to JovonaP.

It's not about being able to send emails or not, it's about emails that have been sent but once you leave the app and return to the app the email does not exist anymore, it is not in the sent folder, and the recipients have not received it. It is as if the email was never tight, sent or existed .


Every time I speak to Apple Support about this, it comes as a totally new issue for them as if they've never heard of it before, yet there are so many people complaining about the same thing.


Support for this issue does not exist and Apple/iOS is getting worse by the day

Dec 15, 2022 5:27 AM in response to Metro287

I have a slightly different problem after installing IOS 16.1.2. Earlier this week two emails simply did not go out after clicking the send. I could not find those emails in the draft or any other folder. This morning same thing happened. I retyped multiple time the same reply and same issue. The mail did not go to the outbox or sent folder. I also did not hear the swoosh. After rebooting the mail program works as intended (until the next time). There is something wrong with IOS 16.1.2

May 31, 2023 6:46 AM in response to juliangallow

If you just swipe to close the mail app, and don’t force-close the mail app, the message will be sent after the timeout you have set. As I said, Apple does not expect users to force close any app. There is no benefit to force closing, and contrary to expectations it actually slows down the phone and uses more energy from the battery when you next launch the app you have closed.


Apple added this feature to be competitive; other email providers, such as Gmail, have had it for a couple of years.

Jun 5, 2023 5:43 PM in response to juliangallow

I was replying to a post that said that locking the screen prevented mail from sending. So I tested that extensively, and found that locking the screen DOES NOT prevent mail from sending.


I would think that was useful information, but you don’t have to use that information if you don’t want to.


Yes, switching off a very useful feature does solve the problem, but is only required if you insist on force quitting mail. If you don’t force quit mail you will have no sending problem.

Jul 2, 2023 9:23 AM in response to BcnPhil

It’s always bothered me that outgoing settings are labeled “optional”. They aren’t, except in the very rare instance of the email address domain being the same as the network domain. e.g., your address is me@example.com and your mail network provider is example.com. For all practical purposes this is never true in the modern world.

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Email not sending on iPhone

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