Email not sending on iPhone

Hi, I am having a very big problem with the mail app in iOS 16. I have two emails set up and when I reply to a email, it can’t send, it just goes straight to my outbox and a error message says server not found. I tried everything, I looked to see if my server for the emails is turned on and it is and I also re-added my two emails again and it still did not fix the problem. I did not change anything about my two emails since I had iOS 15. In iOS 15, did not have these problems but now I do. This is definitely a iOS 16 problem.


[Re-Titled by Moderator]

iPhone 13 Pro

Posted on Oct 7, 2022 9:19 AM

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Question marked as Top-ranking reply

Posted on Apr 8, 2023 5:39 PM

Metro287 wrote:
This is definitely a iOS 16 problem.

No it is definitely an email account that wasn’t set up correctly. An email account accesses 2 servers, one for incoming email and a different one for outgoing email. Each requires a user ID and password to be set up for each email account that you use. Usually the easiest way to fix this problem is to go to Settings/Mail/Accounts, tap on and delete the account with the problem, then restart your phone, and go back to the same setting and add it back. When you add an email this way iOS will ask the server what the correct settings are, and set up both incoming and outgoing.


Any time you change your email password you have to change it in two places, for incoming and for outgoing (SMTP). Or, just delete the account, restart, and add it back.

172 replies

Nov 21, 2022 5:20 AM in response to W01fenst81nThreeDee

And if you don't leave the app too quickly, but send other emails which also do not appear in the sent folder…??

This is not confined to single emails, this is random, intermittent issue and where one one occasion I have been in an email dialogue, the recipient waiting on an email that I have sent, which they haven't received, and I'm sitting there waiting for their reply unaware that my email has disappeared into the binary either never to be seen again.

Nov 21, 2022 5:43 AM in response to Metro287

I am having the same issue with two different email providers. One just sits in the outbox until I resend it from the outbox and the other won’t send at all. It just keeps telling me the username or password is incorrect. I have deleted and the re-added the email addresses, restarted the phone several time, updated everything there is to be updated, but the issue persists

Nov 26, 2022 3:33 AM in response to PhilCarlyle

Frustrates the f*** out of me that when you speak to Apple support they know nothing about it and come up with inane and hopeless suggestions on what to check etc instead of dealing with the software issue that they are not allowed to admit!

Apple has rapidly gone downhill over the past 3-4 years. My friend's Samsung knocks my iPhone into last century. Dictation is accurate, keyboard typing is accurate, spell check is helpful, not ridiculous "phailia" (WTF...??) and the camera on the Samsung just blows me away. It's stunning especially in low light/nighttime. Why do we persist with Apple phalias!

Nov 28, 2022 10:45 AM in response to AppleTVguy

I have exactly the same problem. I’ve had 3 emails just completely disappear since iOS 16.1.1 installed on my phone…no error message, not in drafts, not in any folders. Just disappeared in cyber-space somewhere.


I have tried emailing myself then hitting “undo send” but that makes the msg show again so it can be canceled, added to, etc. It does not make the msg disappear.


I am now checking every email to make sure it was sent. Help!

Dec 13, 2022 9:27 AM in response to rkrim

Same. Both of my emails that disappeared had attachments. One was a loan application - caused me to miss the deadline. Another was a legal document and thankfully I called my lawyer two hours later and she let me know the email never came through. A month I had an email that she didn’t receive as well, but I’ve only been checking my sent box recently, confirming the email wasn’t sent. I receive no error messages and I hear the swoosh as well.

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Email not sending on iPhone

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