Email not sending on iPhone

Hi, I am having a very big problem with the mail app in iOS 16. I have two emails set up and when I reply to a email, it can’t send, it just goes straight to my outbox and a error message says server not found. I tried everything, I looked to see if my server for the emails is turned on and it is and I also re-added my two emails again and it still did not fix the problem. I did not change anything about my two emails since I had iOS 15. In iOS 15, did not have these problems but now I do. This is definitely a iOS 16 problem.


[Re-Titled by Moderator]

iPhone 13 Pro

Posted on Oct 7, 2022 9:19 AM

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Question marked as Top-ranking reply

Posted on Apr 8, 2023 5:39 PM

Metro287 wrote:
This is definitely a iOS 16 problem.

No it is definitely an email account that wasn’t set up correctly. An email account accesses 2 servers, one for incoming email and a different one for outgoing email. Each requires a user ID and password to be set up for each email account that you use. Usually the easiest way to fix this problem is to go to Settings/Mail/Accounts, tap on and delete the account with the problem, then restart your phone, and go back to the same setting and add it back. When you add an email this way iOS will ask the server what the correct settings are, and set up both incoming and outgoing.


Any time you change your email password you have to change it in two places, for incoming and for outgoing (SMTP). Or, just delete the account, restart, and add it back.

172 replies

Dec 19, 2022 11:11 AM in response to Metro287

A lot of my emails just straight don’t send. Like I press send and then some of them get sent to their destination and some don’t. coin toss. And if they don’t get sent, they’re just lost forever. Not in outgoing, not in sent, not in drafts. Just gone. VERY frustrating. Sure, unsend is cool but maybe just be careful before you hit send so it doesn’t duck up email sending all told!!

Jan 18, 2023 5:55 PM in response to Metro287

I'm having the same issue since some time late fall last year. I type an email (sometimes lengthy), hit send, hear the swoosh, and then later go back to find that the email is not in my sent email or drafts. Super annoying as I have to go back and re-type the entire email. And it's random, doesn't seem to be entirely tied to closing the app before checking to see if the email is in sent.


Is turning off the delay the only option or is apple looking at fixing this so we can still have the delay on?

Apr 11, 2023 4:26 AM in response to Tkuryak

I’m having the exact same issue. It has persisted for months now even after multiple Apple updates and bug fixes. Had to pull my work email off of Apple Mail because too often, yet randomly, emails just weren’t being sent. Nothing in the outbox, no draft left behind, it’s as if I’d never responded—not a good look. And that I cannot retrieve even a draft leaves me needing to redo my work.

Apr 11, 2023 4:45 AM in response to Lawrence Finch

How very fortunate for you that this issue it seems has not impacted your account. I too have multiple email accounts and all worked perfectly for years before iOS 16. Further it’s not I the user who installed the accounts on my phone, rather it’s the Tech Team at my University, who tend to know what they are doing. I’m willing to try your suggestion to wipe out the account and reload it as a potential fix for the issue, but please refrain from making claims about a problem you’re not experiencing on behalf of those of us who are. I’d like to hear from Apple on this. Give that reports appear to go back to Fall of 2022, I’m curious why no fix nor any response acknowledging this real problem has been provided.

Apr 30, 2023 8:46 AM in response to 1945R1946

1945R1946 wrote:

Shame on Apple. After every update to correct a problem there's another two or three created and it's never their fault. So sad, time for an android.

Ah, someone else who didn’t bother to read the thread before posting. So sad.


But you should always get the product that best meets your needs. I’m sure that whatever Android device you buy, it will be absolutely perfect, and you will never have any complaints about it.

May 31, 2023 6:00 AM in response to juliangallow

juliangallow wrote:

Regarding "force quit" (on iPhone I guess you mean swipe-up a running app, whereas on OSX it's an actual command) it seems as if you assume that Apple does a poor job of cleaning up all the bits-and-pieces required to run an app. I actually assume the opposite: Apple does a good job of cleaning up loose ends when an app is closed, cancelled, or quit (forced or otherwise).

When you swipe up a running app it is EXACTLY the same as choosing Force Quit on a Mac. iOS (or Mac OS) sends a Unix SIGKILL (kill -9) to the app, which terminates it immediately without giving it a chance to save its current state. The purpose, in both cases, is to stop an app that has stopped playing nice with cooperative multitasking. From: https://en.wikipedia.org/wiki/Signal_(IPC)


SIGKILL

"Signal kill"

The SIGKILL signal is sent to a process to cause it to terminate immediately (kill). In contrast to SIGTERM and SIGINT, this signal cannot be caught or ignored, and the receiving process cannot perform any clean-up upon receiving this signal.


This is the ONLY way to force quit an app that isn’t working in iOS (there are several ways in Mac OS). Apple included it to stop runaway processes; they never expected users to use it to stop an already suspended app that isn’t using any system resources.

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Email not sending on iPhone

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