MainStage audio cuts out completely

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Level 1

11 points

MainStage audio cuts out completely

Periodically, MainStage runs great then after sitting untouched for a while (+/-60min) MainStage no longer outputs audio to any source. MainStage still reads midi, computer still plays audio perfectly from other applications; sleep is turned off so during periods of unuse MainStage remains open and in exact same state as when used. Panic button does nothing, restarting application gets sound working again. I'm using MainStage 3.6.1 on MBP (OSX 12.0.1)--any ideas what causes this issue?

MacBook Pro 16″, macOS 11.1

Posted on Oct 8, 2022 11:27 PM

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Answer 1

Top-ranking reply

Madddcow

Level 2

463 points

Oct 9, 2022 8:27 PM in response to wbharchitect

Ok, we have similar machines. I recommend creating a new user profile on your machine and see if that fixes the problem. If so, you know the issue likely isn’t MainStage but something in macOS (which is the direction I’m leaning). If not, I’d try using an external interface to see if the problem persists. You have two easy options there.

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Answer 2

Madddcow

Level 2

463 points

Oct 9, 2022 5:08 PM in response to wbharchitect

Hmm, that’s really strange because normally I would suggest that the interface or its drivers are the issue but this isn’t a factor in your case. However, Mac hardware is usually quite reliable and so your situation is quite odd. Do you have ANY audio software installed on your Mac that could be hijacking/modifying the audio output or settings e.g. Black Hole, Boom Audio etc?

What are your MBP specs, including year and model?

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Answer 3

Madddcow

Level 2

463 points

Oct 9, 2022 4:37 PM in response to wbharchitect

Are you running an external audio interface (and if so, what are you running?) or direct from the Mac’s 3.5mm output?

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Answer 4

wbharchitect Author

Level 1

11 points

Oct 9, 2022 7:37 PM in response to Madddcow

MBP 16in (2019) • 2.4gHz 8-Core i9 • 32GB RAM • 2TB Hard Drive

Not aware of any applications that would be hijacking the audio--I typically quit all other applications and turn off wifi & bluetooth when running MainStage for performances.

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Answer 5

wbharchitect Author

Level 1

11 points

Oct 9, 2022 4:52 PM in response to Madddcow

Running directly from headphone jack, no interface. When issue arises I’m not able to get sound even if I switch settings to another source such as built-in speakers.

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MainStage audio cuts out completely

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