iPhone 14 Pro Max overheating

One of the main reasons why your iPhone 14 Pro/Pro Max is getting hot is because of the use of power-hungry apps. Certain apps use more resources than others, and this can cause the device to heat up. Apps that are known to be power-hungry include games, video streaming apps, and GPS navigation apps.

To Overcome this problem you can do the following 

~ Close Power Hungry Apps 

~ Update Your Phone to Latest Software 

~ Disable Background refresh 

~ Use an external fan or cooling device 

~ Reduce screen brightness 

~ Disable location services 

Hi, I have the similar issue after getting my 14PM. Went to Apple Store. Diagnosis checked, nothing unusual but deep down in our heart we know it’s not normal. I went to hard resetting my iphone. Meaning to say reset it only with iCloud photo back up. It turns out the phone back to normal. I think the root of cause is when we map everything from old iPhone to new iPhone, it just don’t work. Attached is my battery life after usage. Hope it helps.

If it doesn't shut itself down, it's not a matter of concern.

Computing devices get warm when the CPU is used, and 5G radios get warm when they are used.

If your iPhone or iPad gets too hot or too cold - Apple Support

There's nothing wrong with the phones in general, so there's no reason to recall them. There are literally tens of millions of iPhone 14s out there, and complaints about heating usually narrow down to a rogue app:

If your iPhone or iPad gets too hot or too cold - Apple Support

Regardless, if you think there is an issue with your phone, make an appointment to have it examined:

Genius Bar Reservation and Apple Support Options - Apple

or contact Apple Support directly:

Contact - Official Apple Support

Unfortunately it seems there is reluctance in getting replacement devices for people who are having excessive heat being generated by their phones. What suggestions come to mind would be the following:

• If at all possible use a thermometer gun when your phone gets hot to get a solid data to be able to present to Apple reps. If you don't have one, I just searched "thermometer gun", and saw some in the $20 range. I am sure there is software that will give the running temperature, but if you are already suspecting the device to not be running properly, an independent means of measurement would help eliminate that potential inaccuracy. This on its own will help you know better what you are experiencing, and if going to Apple reps, you would be able to eliminate the subjective "what is hot for one person might not be hot for the next" type of thing. Though all electronics will generate heat, their ability to effectively dissipate it is what will help keep your device working the best in the long run.

• Write/record when you notice it getting hot (date/time/location of phone/surrounding temperature/phone temperature/apps running at the time/case on the phone/charging or not/etc.) until you get maybe a few days or a weeks worth of data. It should help in identifying potential additional factors/causes if there are any. Again this will help if contacting an Apple agent for diagnosing.

• Try a different Apple repair location and see if you get any different answers from talking with someone else. Sometimes talking to a different person will make all the difference as well.

From reading the different experiences people have had with their devices, interactions with support, feedback from different users in multiple forums, I think that recording some data to use when reporting the problem will help in getting away from a fairly common first tier support assumption that the user may be a little overly sensitive, not using the device properly or not correctly remembering events/details (first tier support is typically the first representative you speak with, which is able to diagnose/fix/filter most of the reported problems). Taking the extra time to get this kind of info ahead of time may help avoid headaches when trying to get help. The phones are supposed to shut down to avoid catastrophic heat failures, same as their are supposed operate at a certain level of performance. Just because your phone does not continuously shut down due to high temperatures, it does not mean that it is working at the desired (user and/or manufacturer) level of performance.

I hope that this may be of help to you or anyone looking for help. Unfortunately it isn't a guaranteed way get something immediately repaired, but it should help either get you the additional data to make your case, or figure out if something else may be to blame.

That is not normal behavior (obviously) and I don't know of anyone else who's seen it.

In most cases it's because the phone was already warm for some reason (installing an iOS upgrade will use a lot of CPU and may cause the phone to heat, or it may have been in direct sunlight.)

Regardless, let it cool and then let it charge; if the issue recurs, look for a rogue app that might be using a large amount of battery, causing the heating. Most often it's a GPS app left open like Maps, Google Maps or Waze.

Because the vast majority of users are having no such issues.

You can follow the advice here:

If your iPhone, iPad, or iPod touch gets too hot or too cold - Apple Support

If that doesn't help, contact Apple Support directly:

Contact - Official Apple Support

That’s the same thing that happened to one of my 14PM. I had apple care to send me a new one and it now works perfectly. It would get so hot I had to set it down. Apple store would tell me the same thing.

Unless the phone shuts itself down, it's not overheating:

If your iPhone or iPad gets too hot or too cold - Apple Support

It doesn't need to "come out"; it won't be solved unless those experiencing it follow the advice I gave:

If you think it's an issue with your particular device, make an appointment to have it examined:

Genius Bar Reservation and Apple Support Options - Apple

If you think it's iOS, contact Apple Support directly:

Contact - Official Apple Support

I and many, many people I know personally use their 14 Pro Max in this manner daily, and have no overheating or other issues; there's some additional factor that causes these issues for those experiencing it.

There are tens of millions of iPhone 14 owners, and those of us who have been here for quite a while know what it looks like when there is an issue that is even somewhat common… and this one is not.

But as always, the best advice is, if you think it's an issue with your particular device, make an appointment to have it examined:

Genius Bar Reservation and Apple Support Options - Apple

If you think it's iOS, contact Apple Support directly:

Contact - Official Apple Support

Then make an appointment to have your device examined; I haven't seen this issue personally.

Genius Bar Reservation and Apple Support Options - Apple

Contact - Official Apple Support

Download the Apple Support app for iPhone, or go to apple.com and select "Support" from the top.

You could also use this link: Official Apple Support

Contact Facebook, they are the ones who would need to fix the app.

The Facebook app has always used a lot of power and causes the phone to heat, especially in areas with a low cell signal level.