iPhone 14 Pro Max overheating

You should contact Apple Support directly:

Contact - Official Apple Support

That is not normal for a 14 Pro Max, and runs counter to what I and every iPhone 14 Pro Max owner I know experience daily.

A few years ago I used IPhone XS when I was used Caplay it very good never overhead..but unlucky I change new IPhone 14 pro Max when I drive use Caplay listen music is usually overhead, I touch the phone very hot ..

I continue with support Apple they make appointment for me go to Apple Store Saint Catherine Montreal to change another phone ( I buy only a few months it mean I have garantie)

but so disappointed they tell me overhead is normal ? They don’t want to change new phone for me , They tell myrestore is to be good ..!!!

until now when I use Caplay the phone very hot !

I don’t know what to do ?

Given that the vast majority of iPhone owners are not experiencing these issues, it has to be something occurring due to the combination of apps and screen brightness on your device.

If you feel it is an issue with your device, make an appointment to have it examined:

Genius Bar Reservation and Apple Support Options - Apple

Warming while viewing videos and social media is completely normal.

Unless the phone shuts down, don't worry about it.

If your iPhone, iPad, or iPod touch gets too hot or too cold - Apple Support

Are any apps running in the background while you are charging?

Are you doing anything else while charging?

Does it still occur if you charge with the phone out of the case?

Every phone heats up under certain circumstances, especially:

• When cell signal is low
• When using 5G
• When apps are using a lot of CPU
• When screen brightness is turned up

My iphone 14 Pro Max is overheating!!! ;-( when dping simple things like browsing the web, and when charging, none of my other iphones have ever done that? I have tried all the fixes, and it was temporary and came back, there is so much on the net at the moment about people complaining why isnt apple doing anything about it? IOS updates dont fix the problem either??? Its an expensive phone!

I’ve owned a iphone 14 promax within days of its release. It’s been overheating shortly after. It happens often; it doesn’t prompt me

to shut down but it does give me the warning of too hot, not charging. I’m using the leather case sold by apple. I’ve owned iPhones my entire life and this is definitely not normal. I’ve never had a phone hot all of time for no reason. It’s happening as I’m typing this lol

I upgraded from 11 Pro to 14 Pro and it’s a great hand warmer for the Winter! Not normal and I went to Verizon today to get a new one. On back order and I had to pay $112 sales tax for them to ship a new 14 Pro to my house. The Verizon guy said the overheating is a hardware issue and a few customers have returned their phones as well. I never had this issue with 11 Pro and it’s not normal. The battery drains by 40% in 2 hours. This one is a dud!

My iPhone 14 Pro Max gets extremely hot on the back to the right for the cameras when updating my phone or using it for longer periods of time. I came from a 13 Pro Max and never experienced my old phone getting as hot as my new one.

Hi. I must clarify I have the iPhone 14plus which has experienced the overheating problem. I haven’t filed a complaint yet since there is some improvement. I have noticed a connection to the amount of apps open especially with things like Audible, Netflix, photos etc. but really with the power of this latest model phone and with a high storage capacity this shouldn’t be.

I have the same issue. Today i called Apple they made some test on the phone and said phone is OK. But i know it’s not. I am charging without using the phone at the same time and phone is stopping the charge due to overheating.

Generally i plug in the charger at night, and at morning when i unplug battery is %100. But the phone is hot as ****. Normally it was stopping the charging.

The bottom line is still if it heats enough to become an issue, it will shut itself down.

We're not talking about an iPhone 14 Pro Max shutting itself down due to heat when running Maps or Waze.

No dismissiveness, but also an acknowledgement that "runs hot" is in the hand of the beholder so to speak; that's why there are temperature sensors built into the phone.

As far as more powerful chips running hotter despite newer heat dissipation systems, all you need to look at is the Intel CPU world along with the GPU world; systems with newer CPUs and better heat sinks still often run hotter than their predecessors.

If the iPhone did not shut itself down, it is not overheating.

It may be hot, and obviously something is running that is using battery power, but it’s still within temperature parameters if it does not state it is over temp.

I recently purchased an iPhone 14 Pro Max 512 GB Thus far the phone is overheating and gets very hot while charging with normal use while connected to cellular networks and Wi-Fi. I went to the Apple store. They instructed me to wipe the device which I did that did not fix the problem I still have the issue I believe my buy device should be replaced. However, the Apple Store keeps telling me that there is no problem because it’s not failing any diagnostics I need help from Apple’s supervisors and or management to get my phone replaced.