iPhone 14 Pro Max overheating

Hi, I have seen quite a few people talk about the overheating is it something that apple has taken note of ? A quick search will show multiple people all sharing the same concerns in regards to the overheating of the iPhone 14/pro/pro max

Me toi I experice the overheating on my iphone 14promax while using it on just specific app facebook. Other than facebook there is no problem. Already contacted the apple support and done with the restore but they don't seem to find anything wrong with my phone

I upgraded from 11 Pro to 14 Pro and it’s a great hand warmer for the Winter! Not normal and I went to Verizon today to get a new one. On back order and I had to pay $112 sales tax for them to ship a new 14 Pro to my house. The Verizon guy said the overheating is a hardware issue and a few customers have returned their phones as well. I never had this issue with 11 Pro and it’s not normal. The battery drains by 40% in 2 hours. This one is a dud!

Could you please guide me through the process of getting it replaced? Did you have to pay extra for the replacement, and how exactly did you get apple care to replace it?

I would be really grateful for the response, as I have the same problem.

Have a nice day! :)

Hi. I must clarify I have the iPhone 14plus which has experienced the overheating problem. I haven’t filed a complaint yet since there is some improvement. I have noticed a connection to the amount of apps open especially with things like Audible, Netflix, photos etc. but really with the power of this latest model phone and with a high storage capacity this shouldn’t be.

I have the same issue. Today i called Apple they made some test on the phone and said phone is OK. But i know it’s not. I am charging without using the phone at the same time and phone is stopping the charge due to overheating.

Generally i plug in the charger at night, and at morning when i unplug battery is %100. But the phone is hot as ****. Normally it was stopping the charging.

My iPhone 14 pro max overhead when I use CarPlay ? My old phone XS never hot ? I would like remplacer another phone ( I buy a few months I still have garantie)

but Apple Store Saint Catherine Montreal don’t resolve? Why not?

I so scary it’s fire 🔥 but I don’t know what to do?

I’m so disappointed !

If I may, I believe that it is because it would be reasonable to think that a newer and more powerful cpu would be coupled with a newer and more efficient heat dissipation system, adequate enough to handle the increased power consumption.

If running those apps the way annemiek178 was, makes heavy use of the cpu and gpu enough so that it causes the device to heat up to unexpected levels ( kind of have to assume most people that are here posting have some experience using portable tech devices, thus have certain reference point of mobile operating temperatures ), then it’s more of a device workload performance expectation/ not knowing app resource consumptions. Could also be the device is not operating as intended/built/programmed.

Not sure why you wouldn’t hope/expect your newest piece of tech would operate effortlessly, without feeling heat build up as if it were an older devices struggling to work through newer programming/tech.

You answers in this thread attempt to provide some guidance and help to folks, though there seems to be a bit of dismissiveness and rational detachment as well.

The bottom line is still if it heats enough to become an issue, it will shut itself down.

We're not talking about an iPhone 14 Pro Max shutting itself down due to heat when running Maps or Waze.

No dismissiveness, but also an acknowledgement that "runs hot" is in the hand of the beholder so to speak; that's why there are temperature sensors built into the phone.

As far as more powerful chips running hotter despite newer heat dissipation systems, all you need to look at is the Intel CPU world along with the GPU world; systems with newer CPUs and better heat sinks still often run hotter than their predecessors.

Then maybe you want to explain how an iPhone in flight mode, in the bag -without touching the phone- is so hot and my %100 charge after 3 hours became %40.

So what you are saying is if iPhone didn't close itself. It is fine right ?

Unfortunately it is not. I am using iPhone since iPhone 4. I know it is not. But Apple keeps saying we tested it. And it is alright. I can't even charge my phone with apple fast charger. Phone stops charging due to overheating.

A few years ago I used IPhone XS when I was used Caplay it very good never overhead..but unlucky I change new IPhone 14 pro Max when I drive use Caplay listen music is usually overhead, I touch the phone very hot ..

I continue with support Apple they make appointment for me go to Apple Store Saint Catherine Montreal to change another phone ( I buy only a few months it mean I have garantie)

but so disappointed they tell me overhead is normal ? They don’t want to change new phone for me , They tell myrestore is to be good ..!!!

until now when I use Caplay the phone very hot !

I don’t know what to do ?

If the iPhone did not shut itself down, it is not overheating.

It may be hot, and obviously something is running that is using battery power, but it’s still within temperature parameters if it does not state it is over temp.

I recently got the iPhone 14pm the first time l charged it. It got really scary hot. And since then whenever I’m on Marketplace or streaming anything it heats up. Especially near the top half of the phone back and front. I laid the phone on my husband while

he was asleep. And it woke him up it was so hot. It worries me because obviously it’s different from my other iPhones in the past.

But also because they say the part that’s harmful to humans with regards to cell phone use is worse when they heat up. It’s just not normal. Probably not good for the phone neither. And makes it uncomfortable to hold on to. When l put a case on it the heat thing will be worse for the phone holding in all that heat, hope it’s addressed and fixed please

I recently purchased an iPhone 14 Pro Max 512 GB Thus far the phone is overheating and gets very hot while charging with normal use while connected to cellular networks and Wi-Fi. I went to the Apple store. They instructed me to wipe the device which I did that did not fix the problem I still have the issue I believe my buy device should be replaced. However, the Apple Store keeps telling me that there is no problem because it’s not failing any diagnostics I need help from Apple’s supervisors and or management to get my phone replaced.

Had iPhones for years never had one that heated up like this. Fortunately or maybe not. I’m getting another one just like it brand new from a different carrier. I’ll let y’all know if that one heats up too. Then we’ll know something’s up for sure with 14 pm