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airpod send in for repair package never shipped

i scheduled a call for apple for my airpods 2 months ago but never revived a box to ship my airpods in and they still have a hold on my card when i try to see the status it says no status available so I cant see if apple shipped it what should I do


Posted on Oct 10, 2022 9:11 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2022 9:37 PM

ggghgtuvfr Said:

"airpod send in for repair package never shipped: i scheduled a call for apple for my airpods 2 months ago but never revived a box to ship my airpods in and they still have a hold on my card when i try to see the status it says no status available so I cant see if apple shipped it what should I do"

-------


See where this all stands...


Contact Apple Support:

You should contact Apple Support. Let them know that you have not received anything. They'll send you a box, which you will pack as instructed, and ship it in with. They'll see where this all stands, and will run you through the fix.

Apple Support Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
1 reply
Question marked as Top-ranking reply

Oct 10, 2022 9:37 PM in response to ggghgtuvfr

ggghgtuvfr Said:

"airpod send in for repair package never shipped: i scheduled a call for apple for my airpods 2 months ago but never revived a box to ship my airpods in and they still have a hold on my card when i try to see the status it says no status available so I cant see if apple shipped it what should I do"

-------


See where this all stands...


Contact Apple Support:

You should contact Apple Support. Let them know that you have not received anything. They'll send you a box, which you will pack as instructed, and ship it in with. They'll see where this all stands, and will run you through the fix.

Apple Support Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

airpod send in for repair package never shipped

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